New
#1
USB3 Problem
I recently purchased a new computer (Windows 7 Home Premium 64bit, Intel i5 2.8 @ 3.8, 8GB RAM) with the Gigabyte P55-USB3 motherboard, which has two USB3 ports to the rear of the machine. I've tried a number of different USB3 external HDDs on the ports (Seagate, WD and Iomega) and all of them generate the little "this drive can perform faster if you connect it to a superspeed port" message.
All the drives are USB3. I've checked both the cables and the ports to make sure I'm using the ones with the 'blue tabs'. I've checked in BIOS (I have version F10g) and USB3 is enabled. I've also updated both the NEC/Renesas firmware and drivers to the latest versions (Driver: 2.1.16.0 - Firmware: 3028).
I notice under device manager>properties>driver that the drives are showing what I assume is an old USB2 driver (it's dated 2006) - see picture below.
I'm guessing this is why my USB3 drive wont work correctly. Does anyone have any ideas as to how I can fix this?
All help gratefully received.