display drivers failing

seth2915 · 14 Jul 2011

Okay, folks,

I got a nice ASUS gaming notebook so it wouldn't go obsolete on me too fast. But mostly I use it for the Internet.

THis has only recently started happening; since I loaded Fallout NV on the machine.

While I am watching video online, I will get a flicker and a message saying the display drivers have stopped responding and successfully recovered, or else a memory dump and blue screen of death. SOmetimes, just a freeze.

I have reinstalled the factory imprint, and no Fallout New Vegas. Same problem. I am running WIndows 7 64 bit on the ASUS macine with an ATI video card and an INtel core I7 processor. Webroot internet security.

Can anybody tell me what is wrong?

SmurofNeves · 14 Jul 2011

Check in device manager under display adapters to view your current driver, what Card is your laptop using?

"Right-click Computer" > "Manage" > "DeviceManager"

seth2915 · 14 Jul 2011

Is this a bad Windows 7 update? I installed Fallout 3, but I had it on the machine before and no problems. I can't figure out if it is a virus or what. So if anybody has any help, I would really appreciate it.

Like I said, I have not had this problem except since I first loaded Fallout New Vegas on the machine. But I reformatted the hard drive and never re-loaded Fallout New Vegas.

So the only problem I can figure is a bad Windows 7 update or service pack. Is there ANY way to fix this?

SmurofNeves · 14 Jul 2011

Check your DirectX & PhysX aswell, did you find out what model VGA card you're using?

Anak · 14 Jul 2011

Hi! seth2915, welcome to 7F :)

If Fallout New Vegas (FNV) is Steam related, it would be advisable to un-install Steam also, there are many incidences where Steam causes all sorts of BSOD's. See 7 Forums Search

And, even though you may think you un-installed FNV you may have only deleted the game data see: uninstalling games in steam

To un-install Steam see Danton721's response here: How to uninstall Steam

seth2915 · 14 Jul 2011

Anak:
As I said, I reinstalled the factory image, so that got rid of all of the Fallout NV stuff. Same problem, but no Steam. I do have Fallout 3 on there, but no Steam.

Smurofneves: I will check all of that info. I am at work right now...

SmurofNeves · 14 Jul 2011

Ok, reply asap.!!

Anak · 14 Jul 2011

Apologies, was getting late for me this morning, and I missed that.

seth2915 · 14 Jul 2011

SmurofNeves said:

Check in device manager under display adapters to view your current driver, what Card is your laptop using?

"Right-click Computer" > "Manage" > "DeviceManager"

Ok, the card is ATI Mobility Raedon 5870.

Driver version is 8.683.0.0

THere is an option to roll back driver and to update drivers. Should I do either?

As for DirectX & PhysX, I could find neither. Where are they located?

Also, I read this could be a software incompatibility between Adobe Flash 10 player and Windows 7. I downgraded to Flash 9, and haven't seen any freezes yet.

I was getting both the driver notice and complete freezes that would not allow me even to open the task manager.

Now could these problems be related? As I said, no more freezes so far with Flash 10 uninstall and Flash 9 reinstall. If so, has Flash 11 solved these problems?

BTW, thanks for your help!