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Windows 7: DVD TSSTcorp Cannot be Accessed in Windows


15 Jul 2011   #1

Windows 7 Home Premium x64
 
 
DVD TSSTcorp Cannot be Accessed in Windows

I have suddenly lost the ability to access my TSSTcorp DVD in Windows . This is showing a yellow exclamation mark next to it in DM with an associated error message quoting Error 19.

PC boots OK from bootable DVD disks when inserted in this drive but the drive is invisible in Windows Explorer.

I have tried deleting the drive in DM and re-booting the PC . All this does is to produce a message which says that it was unable to load appropriate software.

I have also attempted to follow several "solutions" which navigate you to the section of the Registry where you are invited to delete the "Upper and Lower Filters"

I do not have either ot these showing in my Registry.

Can anyone provide a solution to this problem ?

My System SpecsSystem Spec
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16 Jul 2011   #3

Windows 7 Home Premium x64
 
 

Thanks for the reply. I re-checked my Registry and found the "Lower Filter " entry which I deleted as suggested in the reference which solved the problem. My DVD drive is now working normally again - thanks for the help.
My System SpecsSystem Spec
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16 Jul 2011   #4

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Nice - glad you got it fixed!

Too soon to rep you again, theog, but good advice.
My System SpecsSystem Spec
17 Jul 2011   #5

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You are welcome.
My System SpecsSystem Spec
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 DVD TSSTcorp Cannot be Accessed in Windows




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