Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: ASUS laptop trying and failing to install unneeded driver

16 Jul 2011   #1

Win7 Professional 64
ASUS laptop trying and failing to install unneeded driver

I bought a refurbed Asus K50IJ-BBZ5 laptop this week.

When I log into an administrator account after bootup, it will immediately give me a message about installing new device driver software, then in 20 seconds or so say that the install failed.

The failure message specifically says:
"Device Driver software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed. Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller #25."
First, my ethernet works fine. I've plugged the laptop into a router and gotten to the internet, lost connection upon unplugging (i.e., it's not a wireless signal that is connecting me), reconnected upon plugging back in. Furthermore, when I have wireless enabled and am not plugged in by ethernet, I connect to the internet fine as well. So my wired and wireless internet access is fine.

Second, my device manager shows no unknown or bad devices.

Third, it shows that specific network adapter working fine.

Fourth, when I do try to update the device driver software using the device manager, it tells me that my driver is up to date.

So my issue isn't so much with the network adapter/ethernet, since they do what I want them to. My issue is how do I stop the computer from pushing this driver at me?

And I have cleaned the computer of most ASUS bloatware, and used msconfig to find what's running at startup, and there's nothing running that I see that is pushing this on me.


My System SpecsSystem Spec

16 Jul 2011   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit

Hi 450125, have a look at this tutorial, Drivers - Turn Off Automatic Driver Installation it may help you
My System SpecsSystem Spec
16 Jul 2011   #3

Microsoft Community Contributor Award Recipient


looking on Asus website K50IJ-BBZ5, you have AW-NB290 Wireless Lan fitted.

Go with pebbly's advice.
My System SpecsSystem Spec

16 Jul 2011   #4

Win7 Professional 64

Quote   Quote: Originally Posted by pebbly View Post
Hi 450125, have a look at this tutorial, Drivers - Turn Off Automatic Driver Installation it may help you
I followed this tutorial, which tells me to set up Windows to never install driver software from Windows Update.

I did that, but upon restart, it still is trying to install a device driver.

The first time I restarted, it successfully installed a driver for Ethernet Controller #27 (what this means, i don't know - for the whole week it had been trying to install one for Ethernet Controller #25).

Okay, fine, maybe now were were done.

Nope, restarted, and this time it tried and failed to install a driver for Ethernet Controller #28. Huh?

Meanwhile, my Ethernet port works fine, and the device manager shows the thing as fine, with correctly updated driver software.

And yes, my configuration changes held. It still says to "Never install driver software from Windows Update" when I check.
My System SpecsSystem Spec

 ASUS laptop trying and failing to install unneeded driver

Thread Tools

Similar help and support threads
Thread Forum
Can't install windows 7 on new asus laptop
Hello i just bought an asus x551m laptop and I downloaded the Windows 7 iso and burned it using Windows USB/DVD Tool.I have tried Many different isos and I have the same problem-it goes 'windows is loading files' and then when it reaches the "windows starting", it restarts before i see the windows...
Installation & Setup
Asus laptop network controller no driver
Hi, my daughters computer won't connect to the Internet. In device manager there are yellow exclamation marks next to, Ethernet controller, network controller, PCI simple communications controller, sm bus controller, and usb controller. All have no driver details loaded. Can anyone help as she has...
Can't get wifi driver to work on Asus K55A laptop
So I wanted to restore my PC by down grading from win8 to win7 ( I've done that many times ) but I never use the same .iso file, and this time, when I download the proper file to get my wifi working ( I'm using an asus k55a ) it unfortunately doesn't work. It says "The installation XML file is...
Network & Sharing
microsoft digital media Keyboard 3000 failing to install driver
hi, i tried to connect my Microsoft digital media Keyboard 3000 keyboard to my desktop running windows 7 pro sp1 64 bit, the system tries to find the drive fails and then the keyboard will not register a key press. i installed both the Intellitype and keyboard and mouse center from microsofts...
Asus laptop WiFi Driver problem
Hi. I have a K43SD ASUS laptop. when I bought it, I installed win7 ultimate x64 and installed drivers from CD and it was working great. recently I deleted windows and installed the win7 from the same DVD again and installed drivers from the same CD. but now WiFi driver doesn't work. What should...
Win 7 x64 Asus Laptop DVD/CD driver problem
When I installed Win 7 clean, everything was fine for a couple of days. Then I noticed I had lost support for the Tosiba HL-DT-ST DVDRAM GSA-T20L ATA which I used to install Windows. Now my CD doesn't even show up; trouble shooter says it can't install since the registry entry doesn't...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:37.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App