i had the exact same issue everyone else is having. my s9 wont pair and is not supported with win 7 x64. being that i love the product i didnt give up, i got me a copy of driver
genius pro (pirated, look around and you can find a copy) and it fixed it, even got the controls working on it. there is a firmware you can do on the s9's to convert them to s9-hd, even on phone calls. these are pretty amazing headphones with great sound. dont give up brother, you can do it!!