Troubleshooter error  


  1. Posts : 2
    windows 7
       #1

    Troubleshooter error


    Hello all,

    I have recently installed Windows 7 on a 2nd machine and all went well except that the trouble shooter gives me an error which prevents me from using many of the functions including specifically compatibility mode and reconnecting to my network adapter when it fails. This is the text I get with the error:

    An error occured

    An error occured while troubleshooting:

    Validating the integrity of the troubleshooter failed.

    PackageID: Unknown
    Path: C\Windows\diagnostics\system\networking
    Error Code: 0x800B0100
    Source: Engine
    User: User-PC\User
    Context: Restricted
    I am not sure if this is the correct forum for this posting, but I would appreciate any help or insight that you could provide.

    Thank you,
    David
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    davidlittle said:
    Hello all,

    I have recently installed Windows 7 on a 2nd machine and all went well except that the trouble shooter gives me an error which prevents me from using many of the functions including specifically compatibility mode and reconnecting to my network adapter when it fails. This is the text I get with the error:
    An error occured

    An error occured while troubleshooting:

    Validating the integrity of the troubleshooter failed.

    PackageID: Unknown
    Path: C\Windows\diagnostics\system\networking
    Error Code: 0x800B0100
    Source: Engine
    User: User-PC\User
    Context: Restricted
    I am not sure if this is the correct forum for this posting, but I would appreciate any help or insight that you could provide.

    Thank you,
    David
    Hi and welcome to sevenforums

    thanks for filling out your system specs.

    Are you having network issues? could you go into event manager (type event manager into search) and check if there are any errors relating to this. If there are could you use the snipping tool (snipping into search) and upload it for us?

    Thanks

    Ken
      My Computer


  3. Posts : 2
    windows 7
    Thread Starter
       #3

    This is what I found:

    Troubleshooter error-capture.png

    Troubleshooter error-capture2.png
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    troubleshooter


    davidlittle said:
    This is what I found:

    Troubleshooter error-capture.png

    Troubleshooter error-capture2.png
    It a badly registered dll file the cause and cure are here Error message when you try to use the Windows Update or Microsoft Update Web sites to install updates: "0x800B0100".

    Hope this helps

    Ken
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:50.
Find Us