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Windows 7: Not Supporting Windows7


07 Aug 2011   #1

Windows 7 enterprice 64-bit
 
 
Not Supporting Windows7

Hi, I have installed Windows 7 enterprise (64-bit operating system) and i have a creative webcam (notebook ultra). When i try to install webcam in my laptop, i am getting message as " The windows operating system running on this computer is not supported by this product" . Please suggest me how can i install Creative webcam (Notebook ultra) with out any issues.


My System SpecsSystem Spec
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07 Aug 2011   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by tirumandala View Post
Hi, I have installed Windows 7 enterprise (64-bit operating system) and i have a creative webcam (notebook ultra). When i try to install webcam in my laptop, i am getting message as " The windows operating system running on this computer is not supported by this product" . Please suggest me how can i install Creative webcam (Notebook ultra) with out any issues.
Hi tirumandala, Welcome to the forums , the installation is not working because you are trying to install the 32bit driver you need to find the 64bit version of the driver , If you would be so kind and tell us the webcam model # we may be able to find the proper drivers for you
My System SpecsSystem Spec
08 Aug 2011   #3

Windows 7 enterprice 64-bit
 
 
Webcam Not Supporting Windows7

Thanks for your prompt reply, Please find my webcam details below.Please let me know which driver i need to install for USB2.0 and WEBCAM.
CREATIVE WEBCAM (NOTEBOOK ULTRA)
MODEL NO : VF0070
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08 Aug 2011   #4

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi tirumandala, here is the latest driver I could find for your webcam Creative Worldwide Support > WebCam Live! Ultra for Notebooks It's the 1st driver on the list, Unfortunately it is only for win vista so needs to be installed in compatibility mode for Vista Compatibility Mode If you find you still have problems just post back
My System SpecsSystem Spec
09 Aug 2011   #5

Windows 7 enterprice 64-bit
 
 

When i try to install the driver suggested by you is not installing and saying it is not supporting current operating system. Please suggest me in this regard.
My System SpecsSystem Spec
09 Aug 2011   #6

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by tirumandala View Post
When i try to install the driver suggested by you is not installing and saying it is not supporting current operating system. Please suggest me in this regard.
Are you installing in compatibility mode ? Compatibility Mode
My System SpecsSystem Spec
09 Aug 2011   #7

Windows 8.1 Pro
 
 

Make sure you are downloading the Creative WebCam Live! Ultra (VF0070) Non-WHQL Certified Driver v1.11.02

Name:  VF0070 driver.JPG
Views: 59
Size:  54.9 KB

And use the first Vista for compatibility mode - the should be 3, Vista, Vista SP1, Vista SP2, if the first one doesn't work, try SP1, than SP2

Name:  Compatibility mode.JPG
Views: 34
Size:  52.8 KB

If none of those work then there may not be any drivers for the OS in use


My System SpecsSystem Spec
11 Aug 2011   #8

Windows 7 Ultimate x64 SP1
 
 

Hello Tiru,

If the above instructions didn't work. Just try the following since it worked for my friend.

* If the installation path shows as "C:\Program Files (x86)", then it must be a 32bit driver.
* Now just change the installation path to "C:\Program Files" (which would be the 64bit installation folder).

This should work. Make sure you change the compatibility as informed above, before starting the installation.
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 Not Supporting Windows7




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