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Windows 7: BIOS Update cancelled, computer won't start

16 Aug 2011   #1

Windows 7 Home Premium 64bit
 
 
BIOS Update cancelled, computer won't start

Hi everyone, last night my Asus laptop randomly started updating my BIOS, I had no idea what it was so I cancelled it. I restarted my laptop but only the LEDS work, no display, no keyboard function...this is a brand new laptop, please help.

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16 Aug 2011   #2

Windows 7 Ultimate SP1 x64
 
 

Any way you could get the latest bios onto a CD and try to flash it again, letting it finish this time?
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16 Aug 2011   #3

Windows 7 Ultimate x64
 
 

unlikely your gonna be able to boot a CD or HDD or USB or anything!

A failed flash leaves you with a dead BIOS! To me automatic BIOS updates are unheard of and they should give you clear warning not to power off a machine when an update is in progress.

Since your machine is new and if this update truely was automatic and you were not advised of the consiquences of aborting it they should be sending you a replacement machine pronto!

If you thought you'd get the latest BIOS for kicks n giggles then forgot to charge your battery and pay your utility bill then yeah your screwed. On a desktop it's possible you would have a dual bios which would save you or even a bios reset jumper which probably wouldnt work but would be worth a try but on a laptop these features are not mainstream if existent at all.

If you bought it on the high street you should take it back ASAP and not leave without a replacement. For online shops follow the RMA procedure and you will get another one.
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20 Aug 2011   #4

Windows 7 Professional 64 bit
 
 

You will have to attempt to RMA it...Failed Bios Flash = Dead Mobo...and unless you have a dual bios board which is unlikely then you're pretty much screwed is my belief.

First time I ever heard of a Bios auto updating itself btw..If that is the case it's pretty pathetic that you didn't get some form of warning as in DO NOT POWER OFF YOUR MACHINE lol.
And it should have asked
politely first.
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22 Aug 2011   #5

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by simmo View Post
You will have to attempt to RMA it...Failed Bios Flash = Dead Mobo...and unless you have a dual bios board which is unlikely then you're pretty much screwed is my belief.

First time I ever heard of a Bios auto updating itself btw..If that is the case it's pretty pathetic that you didn't get some form of warning as in DO NOT POWER OFF YOUR MACHINE lol.
And it should have asked politely
That's how they're doing it now. Download the BIOS update along with all the other updates. Surprised the hell out of me. It did save the install for last & gave all the appropriate warnings once the install commenced. My HP laptop has the BIOS backup function, what you refer to as the dual bios, so it can be rolled back.

Looks like Asus doesn't do this. Return the laptop for warranty replacement.
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22 Aug 2011   #6

Genuine Windows 7 SP1 Home Premium 64Bit
 
 

I had a similar situation to this when i bought my MSI gx740 gaming laptop, but i updated the bios threw windows (Not Adviasable) and it said it passed, but after i restarted the laptop it was dead, only the LED's would work.

So what i did because it was still under 12month warranty, i pleaded ignorant and said it just died when i was gaming. Obviouslly they tested it and was found to be a dead Mobo (According to them) hehehe.

I got a replacement 3 days later as it had to come from London somewhere.

So find your reciept, pack your latop up, take it back to the shop and plead ignorant (DONT TELL THEM YOU TRIED TO FLASH BIOS) they probably blame you and wont replace it.

I wont tell them that you turned it of because like a couple of posts said, you should of got at least some warning it was updating bios.
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22 Aug 2011   #7

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Comp Cmndo View Post
Quote   Quote: Originally Posted by simmo View Post
First time I ever heard of a Bios auto updating itself btw..If that is the case it's pretty pathetic that you didn't get some form of warning as in DO NOT POWER OFF YOUR MACHINE lol.
And it should have asked politely
That's how they're doing it now. Download the BIOS update along with all the other updates. Surprised the hell out of me.
Hmmm.... I've never seen/heard of an "auto" update for a motherboard BIOS. That can be dangerous and costly if a user didn't know they were updating a BIOS and shut down the PC

Anyway a BIOS update will always warn about shutting the PC/item down before the flash is finished, or else trouble awaits. In addition there are warnings that you have to acknowledge before proceeding.

@ Archer1978

While it's generally not recommended to flash through Windows, it's actually the easiest way to do so, and the way I've done mine for awhile now.
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23 Aug 2011   #8

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
.... I've never seen/heard of an "auto" update for a motherboard BIOS...
Proof enough for you?


Attached Thumbnails
BIOS Update cancelled, computer won't start-2011-08-23_055750.png  
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23 Aug 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

HP can do some odd stuff sometimes - I use a ZX800 workstation at work, and as part of the installation (unbeknownst to me and our support technicians) there was a software suite that ran an invisible health check on the PC, and then rebooted the PC at 00:01 on the 1st of every month. Since my work involves running a lot of modelling that can take several days, you can imagine my annoyance at coming to work on the 1st on each month to discover the PC rebooted, and all my work corrupted.

I spent some time in GPEDIT.MSC disabling automatic updates without luck, and then by chance found the HP health check software and its schedule. Turning off the schedule didin't work - it just turned itself back on, so a....ermmmm....."enforced uninstallation" of the health check software "happened" with a good bout of solid cursing of HP and all and sundry associated with it, and all was well again.

Regards,
Golden
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23 Aug 2011   #10

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Not limited to HP. Sony has something similar called Vaio updater and I have seen a bios update included in its list on at least one VPC notebook. Being a control freak, I immediately uninstall such useless apps.
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 BIOS Update cancelled, computer won't start




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