| Windows 7: BIOS Update cancelled, computer won't start |
16 Aug 2011
|
#1 | | Windows 7 Home Premium 64bit |
BIOS Update cancelled, computer won't start Hi everyone, last night my Asus laptop randomly started updating my BIOS, I had no idea what it was so I cancelled it. I restarted my laptop but only the LEDS work, no display, no keyboard function...this is a brand new laptop, please help. | My System Specs |
| OS Windows 7 Home Premium 64bit |
16 Aug 2011
|
#2 | | Windows 7 Ultimate SP1 x64 California Coast |
Any way you could get the latest bios onto a CD and try to flash it again, letting it finish this time? | My System Specs | | System Manufacturer/Model Number Custom build OS Windows 7 Ultimate SP1 x64 CPU i7 950 4ghz Motherboard EVGA x58 FTW3 Memory 6GB G.Skill pc12800 Graphics Card EVGA GTX 580 SC Sound Card Xfi Titanium Monitor(s) Displays Samsung 24" Screen Resolution 1920x1200 PSU Thermaltake 850 Case Mountain Mods U2-UFO Horizon Cooling Custom watercooling Hard Drives Vertex 3 SSD 120Gb x2 RAID 0
4 x 1TB WD Black RAID 0 Internet Speed 100 down 5 up |
16 Aug 2011
|
#3 | | Windows 7 Ultimate x64 UK |
unlikely your gonna be able to boot a CD or HDD or USB or anything!
A failed flash leaves you with a dead BIOS! To me automatic BIOS updates are unheard of and they should give you clear warning not to power off a machine when an update is in progress.
Since your machine is new and if this update truely was automatic and you were not advised of the consiquences of aborting it they should be sending you a replacement machine pronto!
If you thought you'd get the latest BIOS for kicks n giggles then forgot to charge your battery and pay your utility bill then yeah your screwed. On a desktop it's possible you would have a dual bios which would save you or even a bios reset jumper which probably wouldnt work but would be worth a try but on a laptop these features are not mainstream if existent at all.
If you bought it on the high street you should take it back ASAP and not leave without a replacement. For online shops follow the RMA procedure and you will get another one. | My System Specs | | System Manufacturer/Model Number Self Build OS Windows 7 Ultimate x64 CPU Intel Core2 Quad Q8300 2.5Ghz (@3.0Ghz) Motherboard Asus P5QD Turbo Memory Kingston HyperX 4x1GB DDR2 1066Mhz Graphics Card Asus/Nvidia 9500GT 1GB Sound Card On-Board HD Monitor(s) Displays 22" Widescreen TFT Screen Resolution 1920x1080 Keyboard Plastic one Mouse Plastic one PSU 650w Case ATX Cooling 140mm front, 120mm Rear, 80mm Chipset + stock CPU and GPU Hard Drives 2x 320Gb Seagate SATAII RAID 0
2x 80Gb Seagate SATAII RAID 0 Internet Speed 12Mbps Other Info BT Home Hub 2.0B Unlocked to other ISP and VOIP |
20 Aug 2011
|
#4 | | Windows 7 Professional 64 bit Australia all over |
You will have to attempt to RMA it...Failed Bios Flash = Dead Mobo...and unless you have a dual bios board which is unlikely then you're pretty much screwed is my belief.
First time I ever heard of a Bios auto updating itself btw..If that is the case it's pretty pathetic that you didn't get some form of warning as in DO NOT POWER OFF YOUR MACHINE lol.
And it should have asked
politely  first. | My System Specs | | System Manufacturer/Model Number home built OS Windows 7 Professional 64 bit CPU 930 i7 quad O/C 4ghz Motherboard Asus P6X58D premium Memory G Skill 3x2gb O/C to 1603mhz 1T timing Graphics Card EVGA 570 Sound Card creative titanium Monitor(s) Displays samsung s23a950d..120hz 3D Screen Resolution 1920x1080 Keyboard Razor arcosa Mouse Razer Diamondback PSU Antec Quattro 1000 watt Case Xigmatek Elysium Cooling Custom Loop..Kryos block.360rad..BP comp fittings etc Hard Drives Western Digital 3X150 Velocoraptors in Raid 5 Internet Speed Wireless so w/e I get at the time |
22 Aug 2011
|
#5 | | Windows 7 Home Premium 64bit |

Quote: Originally Posted by simmo You will have to attempt to RMA it...Failed Bios Flash = Dead Mobo...and unless you have a dual bios board which is unlikely then you're pretty much screwed is my belief.
First time I ever heard of a Bios auto updating itself btw..If that is the case it's pretty pathetic that you didn't get some form of warning as in DO NOT POWER OFF YOUR MACHINE lol.
And it should have asked politely That's how they're doing it now. Download the BIOS update along with all the other updates. Surprised the hell out of me. It did save the install for last & gave all the appropriate warnings once the install commenced. My HP laptop has the BIOS backup function, what you refer to as the dual bios, so it can be rolled back.
Looks like Asus doesn't do this. Return the laptop for warranty replacement. | My System Specs | | System Manufacturer/Model Number HP ProBook 4530s XU015UT#ABA OS Windows 7 Home Premium 64bit CPU Intel Core i3-2310M Motherboard Hewlett-Packard 167C Memory 8GB DDR3 SDRAM Graphics Card Intel HD Graphics 3000 (Sandy Bridge GT2) Sound Card Intel Cougar Point PCH High Definition Audio Monitor(s) Displays 15.6" LED LG Philips LP156WH4-TLD1 Screen Resolution 1366 x 768 Mouse Logitech M315 Case Notebook Hard Drives WDC WD3200BEKT-60PVMT0 Internet Speed 12Mbps/2Mbps |
22 Aug 2011
|
#6 | | Genuine Windows 7 SP1 Home Premium 64Bit Newcastle Upon Tyne |
I had a similar situation to this when i bought my MSI gx740 gaming laptop, but i updated the bios threw windows (Not Adviasable) and it said it passed, but after i restarted the laptop it was dead, only the LED's would work.
So what i did because it was still under 12month warranty, i pleaded ignorant and said it just died when i was gaming. Obviouslly they tested it and was found to be a dead Mobo (According to them) hehehe.
I got a replacement 3 days later as it had to come from London somewhere.
So find your reciept, pack your latop up, take it back to the shop and plead ignorant (DONT TELL THEM YOU TRIED TO FLASH BIOS) they probably blame you and wont replace it.
I wont tell them that you turned it of because like a couple of posts said, you should of got at least some warning it was updating bios. | My System Specs | | System Manufacturer/Model Number MSi GX740 Gaming Laptop OS Genuine Windows 7 SP1 Home Premium 64Bit CPU Intel Core i5-450m 2.40Ghz (4 Threads) Motherboard MSI MegaBook GT740 (MS-1727) Memory 4GB ASint DDR3 1333Mhz (2X2GB Sticks) Graphics Card ATI Mobility Radeon HD 5870 (1GB Dedicated DDR5) Sound Card Realtek HD Audio 7.1 SRS Premium Sourround With Sub Woofer Monitor(s) Displays Samsung 170MT02-M01 17" Widescreen Screen Resolution 1680 X 1050 Keyboard Standard Mouse JSCO Quite Click Mouse USB PSU Battery and Mains Powered Case Generic Laptop Casing Cooling Air Cooling + Targus Laptop Cooler Hard Drives Western Digital 640GB 7200Rpm SATA2 Internet Speed Virgin Media 30MB Broadband |
22 Aug 2011
|
#7 | | Windows 7 Ultimate x64 SP1 Hampton VA |

Quote: Originally Posted by Comp Cmndo 
Quote: Originally Posted by simmo First time I ever heard of a Bios auto updating itself btw..If that is the case it's pretty pathetic that you didn't get some form of warning as in DO NOT POWER OFF YOUR MACHINE lol.
And it should have asked politely That's how they're doing it now. Download the BIOS update along with all the other updates. Surprised the hell out of me. Hmmm.... I've never seen/heard of an " auto" update for a motherboard BIOS. That can be dangerous and costly if a user didn't know they were updating a BIOS and shut down the PC
Anyway a BIOS update will always warn about shutting the PC/item down before the flash is finished, or else trouble awaits. In addition there are warnings that you have to acknowledge before proceeding.
@ Archer1978
While it's generally not recommended to flash through Windows, it's actually the easiest way to do so, and the way I've done mine for awhile now. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built by me OS Windows 7 Ultimate x64 SP1 CPU Intel Core i7-950 (3.06GHz) OC to 3.8GHz Motherboard Gigabyte GA-X58A-UD5 rev 1, F6 Bios Memory 12 gig Corsair DDR3 Dominator GT Memory (3X 4GB) Graphics Card AMD Radeon HD6950 2gig (Sapphire) Sound Card X-Fi Titanium Fatality Pro Monitor(s) Displays HP ZR22w 22" LCD Monitor Screen Resolution 1920 x 1080 Keyboard Logitech Wireless Wave Mouse Logitech Performance MX PSU Antec Signature - SG-850 Case Cooler Master HAF X Cooling Noctua NH-C12P SE14 Hard Drives Primary - OCZ Vertex 4 SSD (256GB). Storage - OCZ Vertex 2 SSD (120GB) & 2TB WD Caviar Black. Internet Speed High Speed Cable Other Info Memory Timings - 1600MHz @ 8-8-8-20-1T @ 1.640 volts |
23 Aug 2011
|
#8 | | Windows 7 Home Premium 64bit |

Quote: Originally Posted by sygnus21 .... I've never seen/heard of an "auto" update for a motherboard BIOS... Proof enough for you? | My System Specs | | System Manufacturer/Model Number HP ProBook 4530s XU015UT#ABA OS Windows 7 Home Premium 64bit CPU Intel Core i3-2310M Motherboard Hewlett-Packard 167C Memory 8GB DDR3 SDRAM Graphics Card Intel HD Graphics 3000 (Sandy Bridge GT2) Sound Card Intel Cougar Point PCH High Definition Audio Monitor(s) Displays 15.6" LED LG Philips LP156WH4-TLD1 Screen Resolution 1366 x 768 Mouse Logitech M315 Case Notebook Hard Drives WDC WD3200BEKT-60PVMT0 Internet Speed 12Mbps/2Mbps |
23 Aug 2011
|
#9 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
HP can do some odd stuff sometimes - I use a ZX800 workstation at work, and as part of the installation (unbeknownst to me and our support technicians) there was a software suite that ran an invisible health check on the PC, and then rebooted the PC at 00:01 on the 1st of every month. Since my work involves running a lot of modelling that can take several days, you can imagine my annoyance at coming to work on the 1st on each month to discover the PC rebooted, and all my work corrupted.
I spent some time in GPEDIT.MSC disabling automatic updates without luck, and then by chance found the HP health check software and its schedule. Turning off the schedule didin't work - it just turned itself back on, so a....ermmmm....."enforced uninstallation" of the health check software "happened" with a good bout of solid cursing of HP and all and sundry associated with it, and all was well again.
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
23 Aug 2011
|
#10 | | Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
Not limited to HP. Sony has something similar called Vaio updater and I have seen a bios update included in its list on at least one VPC notebook. Being a control freak, I immediately uninstall such useless apps. | My System Specs | | System Manufacturer/Model Number Too many to describe... OS Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 BIOS Update cancelled, computer won't start problems? All times are GMT -5. The time now is 01:21 PM. | |