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Windows 7: PCI simple communications controller problem

31 Aug 2011   #41
gregrocker

 

Under Network adapters what devices are present in Device Manager?

See if there is a modem already installed in Dev Mgr. If not install the Conexant driver under Communications devices here:


If the wireless adapter has its driver it should list what the make/model of the device is, and say if it is working properly.

In that case, left click on the five bar connection icon in the System Tray and connect to your network. If this fails, rightclick on the icon to run the troubleshooter. What does it report?


My System SpecsSystem Spec
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31 Aug 2011   #42
andypoole163

windows 7 professional 64 bit
 
 

The devices present are a broad com net link gigabit Ethernet and DW1525 WLAN PCIe Card

The wireless network driver is apparently still working properly but I still cannot connect properly, after troubleshooting the response is router issues but everybody else in my family can still connect wirelessly
My System SpecsSystem Spec
31 Aug 2011   #43
gregrocker

 

The troubleshooters in Win7 are mostly accurate.

This likely means your router needs to be powercycled to accept the new device.

Pull the power plug for 10 seconds.
My System SpecsSystem Spec
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31 Aug 2011   #44
andypoole163

windows 7 professional 64 bit
 
 

There has been no change could it be a problem with my access point?
My System SpecsSystem Spec
31 Aug 2011   #45
gregrocker

 

Does the network appear in Connection list at all?

If the troubleshooter says its the router then it has always been the router here.

If powercycling the router doesn't work, then unplug Modem, Router and restart the computer. Plug back in Modem after 30 seconds, then once it is stable plug back in the Router.

If after a few minutes you can't see and connect to the network run the Troubleshooter again.
My System SpecsSystem Spec
31 Aug 2011   #46
andypoole163

windows 7 professional 64 bit
 
 

No it says no connections are available with the red cross, so I unplug the router and restart the computer?
My System SpecsSystem Spec
31 Aug 2011   #47
gregrocker

 

I thought you had already done that since you replied to that step that there was no change.

Yes, powercycle the router first. Unplug for 10 seconds. Restart computer.
My System SpecsSystem Spec
31 Aug 2011   #48
andypoole163

windows 7 professional 64 bit
 
 

But how can it be a router problem if my computer is not to connect to any network at all?
My System SpecsSystem Spec
31 Aug 2011   #49
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by stormy13 View Post
Download the necessary drivers from Dell, copy to a USB key or burn to a CD/DVD, then install. That or move the computer closer to the router or get a longer ethernet cable.

1) Have you done the above?
2) Put the IP setup CD in the DVD Drive & setup the wireless connection.
My System SpecsSystem Spec
31 Aug 2011   #50
andypoole163

windows 7 professional 64 bit
 
 

I dont know which is the necessary driver, ok will try step 2
My System SpecsSystem Spec
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