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Windows 7: mouse driver corrupted

22 Sep 2011   #1
jsuazo9

windows 7 64bit
 
 
mouse driver corrupted

How can I replace the files mouhid.sys and maybe mouclass.sys My screen shows a dead mouse pointer which although visible and occasionally showing hour glass it can not be moved. so I am left with keyboard what problem that causes no mouse. Never expected to have this problem ..a mouse corruption. I can still use my keyboard and all programs are seemingly functional ..eset scan reports nothing sfc report nothing chkdsk nothing I do start up repair can use the mouse during this action.....same problem mouse pointer right in middle of screen after repair....says some problem could not be repaired I try to do a restore..will not accept them 5 times I tried with different time points in devices manger I see the driver is yellowed message telling me it either corrupt or missing...I uninstall it and boot...still same pointer remains on screen weird eh as if it overlaid. I looks in devices again see nothing ..so I place mouse in USB and it load but still does not work .. please i really need help; could someone help me


My System SpecsSystem Spec
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22 Sep 2011   #2
Sedril

Windows 7 Ultimate SP1 x64
 
 

Have you tried a different mouse? To be honest at that point I would format and reinstall the OS if it was me....
My System SpecsSystem Spec
22 Sep 2011   #3
HammerHead

win 7 X64 Ultimate SP1
 
 
Sys Specs

Kind of hard to answer not knowing what hardware we are talking about.
Fill out your system specs and mouse and model.
My System SpecsSystem Spec
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23 Sep 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven Forums jsuazo9.

Try Windows Update and change the options in Change Settings, check all the boxes. In the main window, Check For Updates Now. It may find your driver, it is already in windows 7.
My System SpecsSystem Spec
23 Sep 2011   #5
Schroff87

7 ultimate x64
 
 

Your mouse is obviously dead, give it to a cat to play with and let nature take its course from there

If you have a branded mouse, such as logitech, and it is still under warranty, contact them.
My System SpecsSystem Spec
23 Sep 2011   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Schroff87 View Post
Your mouse is obviously dead, give it to a cat to play with and let nature take its course from there

If you have a branded mouse, such as logitech, and it is still under warranty, contact them.
OP states:

Quote:
I do start up repair can use the mouse during this action
Only when within Windows does it not work.
My System SpecsSystem Spec
23 Sep 2011   #7
Schroff87

7 ultimate x64
 
 

Oh crap I missed it ... prone to it when I see a wall of text ... sorry OP
My System SpecsSystem Spec
23 Sep 2011   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

LOL, easy to do Sahil. Now we need to see if the OP posts back.
My System SpecsSystem Spec
23 Sep 2011   #9
Schroff87

7 ultimate x64
 
 

Try this,
1) Go to device manager.
2) Mouse and other pointing devices
3) Double click the entry under it, whatever name your mouse is called (Probably something like generic HID ...)
4) Drivers tab
5) Update drivers -> browse my computer for software -> Let me pick manually
6) Then it should show some devices like in the screenshot i have attached, click next and then restart and see if it works.

In step 6 you can try un-checking the box "compatible" devices and install a driver from the Logitech or MS sections (but basic ones only).


Attached Images
mouse driver corrupted-mouse.jpg 
My System SpecsSystem Spec
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