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Windows 7: Can't find driver for "OpenHCD USB Host Controller"

07 Oct 2011   #1

Windows 7 Ultimate x64
 
 
Can't find driver for "OpenHCD USB Host Controller"

Hey,

So I recently got a new motherboard: Asus Crosshair IV Formula. Everything seems to work fine except some USB devices. My MS Sidewinder X6 keyboard keeps disconnecting from the PC for no apparent reason, sometimes Windows says the device is malfunctioning and cannot be started. The keyboard works fine with other computers and other keyboards work fine with this computer. I've tried using different USB ports.

I noticed that there are two devices without drivers in device manager. There are total of 4 devices named "Standard OpenHCD USB Host Controller" and two of them give error message (10) "The device cannot start". They are all using drivers provided by Microsoft and they are very outdated: 21.6.2006.

I've installed every driver from my driver DVD and from Asus website. There seem to be two kind of USB3 drivers on the website: one made my NEC Electronics and one made by Renesas. I'm currently using the latest NEC drivers.

When I plug my Sidewinder in the front panel USB slots nothing happens. Nothing at all. But when I plug it in the back it works for some minutes before disconnecting again. Other devices seem to work fine in front panel.

So does anyone know where on earth I can find drivers for these two USB host controllers or are they even needed? And would they maybe fix my malfunctioning USB keyboard?

Thank you!

Code:
Hardware Ids:
PCI\VEN_1002&DEV_4399&SUBSYS_43991002&REV_00
PCI\VEN_1002&DEV_4399&SUBSYS_43991002
PCI\VEN_1002&DEV_4399&CC_0C0310
PCI\VEN_1002&DEV_4399&CC_0C03

Compatible Ids:
PCI\VEN_1002&DEV_4399&REV_00
PCI\VEN_1002&DEV_4399
PCI\VEN_1002&CC_0C0310
PCI\VEN_1002&CC_0C03
PCI\VEN_1002
PCI\CC_0C0310
PCI\CC_0C03

Device class guid:
{36fc9e60-c465-11cf-8056-444553540000}

Driver key:
{36fc9e60-c465-11cf-8056-444553540000}\0004

Location info:
PCI bus 0, device 20, function 5

Physical device object name:
\Device\NTPNP_PCI0015

Bus type guide:
{c8ebdfb0-b510-11d0-80e5-00a0c92542e3}

Power data:
Current power state:
D3

Power capabilities:
00000089
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED
PDCAP_WAKE_FROM_D3_SUPPORTED

Power state mappings:
S0 -> D0
S1 -> D1
S2 -> Unspecified
S3 -> D3
S4 -> D3
S5 -> D3

Location paths:
PCIROOT(0)#PCI(1405)

Device Instance Path:
PCI\VEN_1002&DEV_4399&SUBSYS_43991002&REV_00\3&267A616A&0&A5

DevNode status:
01802400
DN_HAS_PROBLEM
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER

Driver Node Strong Name:
usbport.inf:Generic.Section.NTamd64:OHCI.Dev:6.1.7601.17586:pci\cc_0c0310

Driver version:
6.1.7601.17586

Inf name:
usbport.inf

Property page provider:
usbui.dll,USBControllerPropPageProvider

Class lower filters:
AiCharger (some Asus thing that charges iDevices faster)
System specs below.

My System SpecsSystem Spec
.

08 Oct 2011   #2

Windows 7 Ultimate x64
 
 

Hello Jiia,

The first thing I would do would be to disconnect the keyboard then go to Device Manager and uninstall the two devices with error messages then restart the PC go back to Device manager and see if they are reinstalled.

The best drivers for USB3 are the Renesas drivers but if you are happy using the Nec drivers you can leave be.

You could also try going through this tutorial; USB Driver - General Fix for Problems[2]=Hardware%20and%20Drivers

I have come across this problem before when a USB device comes up as malfunctioning. if the above do not fix the problem I suspect that the device may well be malfunctioning. I have first hand experience with a wlan USB stick that also works in another PC but not my desktop. I suspect that this is caused by an oversensitive BIOS that is relaying wrong or no information to Windows as opposed to a fault with Windows.
In simple terms the USB device maybe dying, albeit that it works in other PC's or the problem may just be that the BIOS thinks it has a problem and stops it working.
The good news is that you can still use your Keyboard with other PC's
The bad news is I cannot offer you a fix as I do not know myself what is causing this and unfortunately just having the two PC's myself means that it will take me a long time to come to a definitive answer.
My System SpecsSystem Spec
08 Oct 2011   #3

Windows 7 Ultimate x64
 
 

Thanks for the reply! After some reading and surfing I managed to find the problem.

Apparently the generic Microsoft USB 1.0 (openHCD) drivers aren't compatbile with my motherboard. So I went ahead and disabled legacy USB support in BIOS and voila: Windows installed new drivers for the malfunctioning USB hubs and they are working.
My System SpecsSystem Spec
.


09 Oct 2011   #4

Windows 7 Ultimate x64
 
 

Thats great thank you for letting us know
My System SpecsSystem Spec
Reply

 Can't find driver for "OpenHCD USB Host Controller"




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