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Windows 7: hp printer driver stops installing


08 Oct 2011   #1

Windows 7 Ultimate x64
 
 
hp printer driver stops installing

I tried installing HP drivers for my 7210 MFP downloaded from HP site,when installation begins it just dissapears,ran virus scan and driver shows as a corrupt .exe file.I installed same driver on laptop and it works fine on wireless network.Both running 7 ultimate 64.


My System SpecsSystem Spec
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09 Oct 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It's likely it's been blocked by a over protective antivirus.
If the same item worked on your laptop I would think it's likely you are just getting a false positive on the virus detection.
This would block the install process though.
Steps for allowing it around the av so it can run properly depends on the av (most installs will tell you to temporarily disable your security for the installation process anyhow. As pretty much all av's get really over protective during install processes.
My System SpecsSystem Spec
09 Oct 2011   #3

Windows 7 Ultimate x64
 
 

Virus protection was turned off during installation.I had driver installed and was having issue with scanning function.HP recommended uninstall and reinstall on both computers on network.HP has no answer for current issue.
My System SpecsSystem Spec
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 hp printer driver stops installing




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