hp printer driver stops installing  


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    hp printer driver stops installing


    I tried installing HP drivers for my 7210 MFP downloaded from HP site,when installation begins it just dissapears,ran virus scan and driver shows as a corrupt .exe file.I installed same driver on laptop and it works fine on wireless network.Both running 7 ultimate 64.
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    It's likely it's been blocked by a over protective antivirus.
    If the same item worked on your laptop I would think it's likely you are just getting a false positive on the virus detection.
    This would block the install process though.
    Steps for allowing it around the av so it can run properly depends on the av (most installs will tell you to temporarily disable your security for the installation process anyhow. As pretty much all av's get really over protective during install processes.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Virus protection was turned off during installation.I had driver installed and was having issue with scanning function.HP recommended uninstall and reinstall on both computers on network.HP has no answer for current issue.
      My Computer


 

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