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Windows 7: 64 bit Win7 and HP Color Laserjet 3600n Problem


09 Oct 2011   #1

Windows 7
 
 
64 bit Win7 and HP Color Laserjet 3600n Problem

I have a new HP notebook with Core-i7 Processor, running 64 bit Windows 7 with all of the latest updates.

I also have a 27" iMac with Core-i7 Processor running 64 bit Windows 7 underneath Parallels 7. Parallels is a program that creates a virtual machine underneath Mac OSX.

Both versions of 64 bit Windows 7 work perfectly . . . EXCEPT, neither will print from my HP 3600n Color Laserjet. The iMac will print to the 3600n in OSX mode, and an earlier version of 32 bit Windows 7 under Parallels printed perfectly with this 3600n printer.

The above conditions indicate that the printer is OK, the connection is OK. However, the 64 bit Windows 7 systems do not print.

In both of the 64 bit Windows 7 installs I allowed Windows to find and download the HP driver for this printer. Install of the driver was apparently successful. Still no printing.

One strange fact: Sometimes when I turn the printer off and then back on, immediately after power-up, it will print the items that had been in the queue before powering down. That is the only time it has printed anything . . . except under OSX on the iMac.

Does anyone know if there is a basic problem with 64 bit Windows 7 and this printer ?

Thanks for any help you can provide.

My System SpecsSystem Spec
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 64 bit Win7 and HP Color Laserjet 3600n Problem




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