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Windows 7: toshiba Synaptics help please

15 Oct 2011   #1
hopes

 
 
toshiba Synaptics help please

hello everybody i have a laptop which has a Synaptics touchpad it use to work well but few days it is not working well when im moving it but it moves slow and jumps here and there i cannot use it always moves from one place to another i dont know why please anybody helps i have tried uninstalling it by the same result please reply as fast as you can thanks in advance


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15 Oct 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hopes View Post
hello everybody i have a laptop which has a Synaptics touchpad it use to work well but few days it is not working well when im moving it but it moves slow and jumps here and there i cannot use it always moves from one place to another i dont know why please anybody helps i have tried uninstalling it by the same result please reply as fast as you can thanks in advance
Try installing this driver Drivers | Synaptics
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15 Oct 2011   #3
hopes

 
 

ok will give it a try
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16 Oct 2011   #4
hopes

 
 

i installed it but still doesnt works please help
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16 Oct 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hopes View Post
i installed it but still doesnt works please help
Can you be more specific?

What doesnt work? what happens when you try?

Do you get an error message.

We cant help you with a vague "it doesnt work"
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18 Oct 2011   #6
hopes

 
 

ok i dont get any error messeges everything is working fine on the settings
my laptop is toshiba and it has a synaptic touch pad what the problem is my laptop touchpad respond lately for example when im trying to move it sometime it wont move and sometime it moves to a wrong place and sometime moves fast and slow i really hate that problem if you could help please
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18 Oct 2011   #7
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Sometimes you have to adjust sensitivity settings for the touchpad. Go to Control Panel > double click Mouse. A "Mouse Properties" dialog box should open with several tabs. One of them should say Synaptics or perhaps Toshiba Touchpad or something similar. Click on that tab and you should see several settings that can be modified. (If you don't see any of those tabs you should have a Hardware tab. Click on that and then double click on PS/2 Compatible Mouse - that should be your touchpad. You should also see a Device Status box that will indicate if your tocuhpad is working properly.)
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18 Oct 2011   #8
hopes

 
 

device status is = This device is working properly. i think there is problem in touchpad what you say ?
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18 Oct 2011   #9
hopes

 
 

i just updated it and works now thank you all sevenforum is the best forum
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18 Oct 2011   #10
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by hopes View Post
i just updated it and works now thank you all sevenforum is the best forum
Glad to hear things are working now! Thanks for posting back.
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 toshiba Synaptics help please




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