Drivers are corrupted or missing (Code 39)  


  1. thusband
    Posts : 6
    Windows 7 Build 7100
       New #1

    Drivers are corrupted or missing (Code 39)


    All my USB drives are gone. I get the message, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". One of the solutions I saw was to remove any UpperFilter and LowerFilter keys in two registry values. I did that, disabled and enabled the drives but still no go. I also ran Microsoft Fixit but it was useless.

    I tried a Windows repair install but it did fix it either.

    Next step is re-install Win 7 I guess right? Or would it be something that even a re-install won't fix?

    Any other suggestions?

    I'm current with all updates and am on a 64bit Home Premium.

    Thanks much.
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  3. Corazon
    Posts : 1,781
    Windows 7 Professional SP1 32-bit
       New #2

    Are your USB controllers enabled and properly configured in the BIOS?
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  4. thusband
    Posts : 6
    Windows 7 Build 7100
    Thread Starter
       New #3

    Yes, USB controllers are enabled in the BIOS. Not sure about configuration as I don't see where to make any changes.

    Thanks
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  6. edannaclaire
    Posts : 3
    windows seven home premium 64 bit
       New #4

    I'm having the same issue, only its ALL my drivers. Sound, network, usb, the works.
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