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Windows 7: Problem installing USB mass storage device driver

27 Oct 2011   #1
cowznofsky

Windows 7 Home Premium
 
 
Problem installing USB mass storage device driver

I have an Acer R3610 (so everything is via USB). When I plug in an I/O Magic disk drive, I get an error "Device driver software was not successfully installed".

I had earlier tried to fix this situation by going to Device Manager and deleting all drivers under USB controllers. When I rebooted everything re-installed except for USB Mass Storage Device.

So I need some new ideas.


My System SpecsSystem Spec
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27 Oct 2011   #2
cyclic

Windows 7 home premium x64
 
 

Rather implausibly I used their site search to look for an I/OMagic drive, hoping to get a listing for drivers, they have no results for it !
But depending on the model number you might try here to get an updated driver version. I/O Magic Drivers - I/O Magic Windows Drivers
My System SpecsSystem Spec
27 Oct 2011   #3
cowznofsky

Windows 7 Home Premium
 
 

Thanks, but I shouldn't have to spend money on new drivers. I'm thinking that this is a Windows problem.
My System SpecsSystem Spec
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27 Oct 2011   #4
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by cowznofsky View Post
Thanks, but I shouldn't have to spend money on new drivers. I'm thinking that this is a Windows problem.
Hi cowznofsky, there is no need to pay for drivers , Visit the manufacturers website Download download and install the chipset drivers
My System SpecsSystem Spec
27 Oct 2011   #5
MilesAhead

Windows 7 32 bit
 
 

Can you provide the I/O Magic model info? I'm not familiar with I/O Magic. But I know I have a printer with a USB driver that's on the firmware with no update available(no downloadable driver at all.)

Some specifics would help.
My System SpecsSystem Spec
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 Problem installing USB mass storage device driver




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