Problem installing USB mass storage device driver  


  1. Posts : 2
    Windows 7 Home Premium
       #1

    Problem installing USB mass storage device driver


    I have an Acer R3610 (so everything is via USB). When I plug in an I/O Magic disk drive, I get an error "Device driver software was not successfully installed".

    I had earlier tried to fix this situation by going to Device Manager and deleting all drivers under USB controllers. When I rebooted everything re-installed except for USB Mass Storage Device.

    So I need some new ideas.
      My Computer


  2. Posts : 644
    Windows 7 home premium x64
       #2

    Rather implausibly I used their site search to look for an I/OMagic drive, hoping to get a listing for drivers, they have no results for it !
    But depending on the model number you might try here to get an updated driver version. I/O Magic Drivers - I/O Magic Windows Drivers
      My Computer


  3. Posts : 2
    Windows 7 Home Premium
    Thread Starter
       #3

    Thanks, but I shouldn't have to spend money on new drivers. I'm thinking that this is a Windows problem.
      My Computer


  4. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #4

    cowznofsky said:
    Thanks, but I shouldn't have to spend money on new drivers. I'm thinking that this is a Windows problem.
    Hi cowznofsky, there is no need to pay for drivers , Visit the manufacturers website Download download and install the chipset drivers :)
      My Computer


  5. Posts : 5,092
    Windows 7 32 bit
       #5

    Can you provide the I/O Magic model info? I'm not familiar with I/O Magic. But I know I have a printer with a USB driver that's on the firmware with no update available(no downloadable driver at all.)

    Some specifics would help.
      My Computer


 

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