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Windows 7: HP XP software for printer/scanner won't install on W7.

30 Oct 2011   #1

W7 64 bit Home premium
 
 
HP XP software for printer/scanner won't install on W7.

I have a HP Laserjet 3050 PCL 5. The scanner software worked great with XP but won't install with Windows 7. Has anyone found an alternate software? The printer is an all in one and it doesn't make sense to have to replace it because of the software. HP has been no help.

My System SpecsSystem Spec

30 Oct 2011   #2

win 7 ultimate
nottingham
 
 

Quote   Quote: Originally Posted by AU Seeker View Post
I have a HP Laserjet 3050 PCL 5. The scanner software worked great with XP but won't install with Windows 7. Has anyone found an alternate software? The printer is an all in one and it doesn't make sense to have to replace it because of the software. HP has been no help.
Hi AU Seeker , welcome to the forums ,have you tried here HP LaserJet 3050 All-in-One Printer*-* Download drivers and software - HP Business Support Center
these are the Win 7 drivers you could also try the vista drivers in compatibility mode Compatibility Mode
My System SpecsSystem Spec
30 Oct 2011   #3

Windows 7 Ultimate AMD64
Sydney, Nova Scotia
 
 

For what its worth I've used Vista drivers for my old Brother laser printer on Windows 7 64 bit without having to use compatibility mode. YMMV
My System SpecsSystem Spec
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30 Oct 2011   #4

W7 64 bit Home premium
 
 

Thanks for your responses. Actually the printer prints OK, but the software for the fax and the scanner do not work. When I try to install the software it does not recognize me as an administrator. The OS is 64 bit and I assume that is the problem. It stops and shows teh OS is an error and will not go further. Is there a work around?
My System SpecsSystem Spec
31 Oct 2011   #5

Windows 7 Ultimate AMD64
Sydney, Nova Scotia
 
 

Did you try the latest drivers from HP, that Pebbly linked to?
My System SpecsSystem Spec
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