Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BDRW- driver corrupt, can't reinstall, cd says not correct device

06 Nov 2011   #1

Windows 7 Pro x64 SP1
BDRW- driver corrupt, can't reinstall, cd says not correct device

I've recently restored my os from an image, and today I've found that my "LG WH10LS30 10X Blu-ray Burner with LightScribe" drive is not showing up under Computer.

What I've checked, tried, and found so far:
- Tools > Folder Options > View > "Hide empty drives" is UNchecked.

- Device Manager:
Name:  device manager.JPG
Views: 8
Size:  70.1 KB

- Since it's an old image, I thought maybe I just hadn't installed the specific software & drivers yet. I got the disc out, popped it in- and DUH, the computer isn't recognizing the drive.

- I tried reinstalling the driver from Device Manager & navigating to "Computer" & letting it search > still not there, and says that Windows had chosen the best one already.
- Luckily, I've been making it a habit to rip any important CDs, like anything that installs a driver. I found my image of the disc, only to be further disheartened that MagicISO's drivers were gone, too. But it was installed. ???

- Even more luckily, it had also been extracted already. I ran the autorun.exe:
BDRW- driver corrupt, can't reinstall, cd says not correct device-super-multi-blue.jpg
Clicked "Install Now.l" Select English, 2 small windows load their bars as usual, then:
Name:  error.JPG
Views: 7
Size:  18.4 KB
- I've also tried uninstalling the device, then running the autorun's Install Now. Same error.
- I tried disabling the device, then running it, same error.
- I tried, after re-enabling & uninstalling, to set Windows to NOT auto-install drivers, then running it, same error.
- I downloaded Driver Sweeper, installed, and ran. But it did not show anything about a DVD/CD-ROM drive, only Jmicron and Marvell storage. I didn't proceed further for fear of uninstalling a driver for one of my hard drives.
- I forget why, but I went to Programs & Features, and noticed that ALL of the CyberLink software that came with it was in fact installed. So I had in fact have it properly installed once upon a time before I took this image.

I'm at a complete loss. Any other ideas?

P.S.- In the Device Manager window, the 2 MagicISO drives only showed up once I re-installed that program.

My System SpecsSystem Spec

06 Nov 2011   #2

Microsoft Community Contributor Award Recipient


Try this (1):
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
Your CD or DVD drive can't read or write media
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

Try this(2):
1) Shut down PC.
2) Physically disconnect the CD/DVD Drive.
3) Reboot to Windows with NO DVD drive.
4) Shut down PC.
5) Physically reconnect the CD/DVD Drive.
6) Reboot to Windows with DVD drive.
7) Check Device status.
My System SpecsSystem Spec
08 Nov 2011   #3

Windows 7 Pro x64 SP1

By the time I saw your post, I had already tried those, too. I ended up going back to the image again. *sigh* Getting everything set up 100% now & taking a brand new image!
My System SpecsSystem Spec


 BDRW- driver corrupt, can't reinstall, cd says not correct device

Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:05 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33