Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Clean install - High Definition Audio Device listed twice!?

10 Nov 2011   #1
0pTicaL

Windows 7 Ultimate x64 SP1
 
 
Clean install - High Definition Audio Device listed twice!?

I am running a clean install of Windows 7 Pro x64 SP1 on a Asus P8Z68 Deluxe. When I first installed Windows, first thing I did was install Intel's chipset drivers and IRST drivers, then all other mobo drivers. Checked Device Manager and everything is detected.

Here's where it gets weird, I had a MSI R6970 installed on a workbench and when it was time to put everything in the case the video card wouldn't fit.

I had spare GPUs lying around so I used a ATI 5450 in the meantime. However once I installed the 5450 and booted the system, then restart after detection, device manager is showing there's a unknown High Definition Audio Device in device manager.

I tried uninstall Realtek's drivers (R266) and reinstalling them, didn't work. I tried installing 'ATI HDMI Audio Device' from Realtek's website, didn't work.

Now I'm starting to think, does this have something to do with AMD's drivers?




Attached Thumbnails
-hdad.jpg  
My System SpecsSystem Spec
.

10 Nov 2011   #2
Corazon

Windows 7 Professional SP1 32-bit
 
 

You're correct - this ATI card supports HDMI 1.3 which can transfer video and audio over a single cable. For that reason the card has its own audio device onboard, which requires drivers from AMD.

It will not conflict in any way with your existing Realtek audio, it's simply an additional audio device you may instruct Windows to use instead.
My System SpecsSystem Spec
10 Nov 2011   #3
0pTicaL

Windows 7 Ultimate x64 SP1
 
 

The problem I'm having now is how to get it to detect? I tried uninstalling Realtek and AMD's drivers and reinstalling, doesn't work, '?' is still there.
My System SpecsSystem Spec
.


10 Nov 2011   #4
Corazon

Windows 7 Professional SP1 32-bit
 
 

The drivers for the videocard should take care of this for you. To download them, go here:

AMD Graphics Drivers & Software

The drivers installed by Windows tend to be more basic and not include the audio device component.
However, if you're simply going to use your laptop normally and not connect it to a HDMI output device such as a TV, then you might simply ignore the missing audio device as it does no harm to your system.

Again, the ATI HDMI audio device is completely separate from the Realtek audio and there's no need to uninstall the Realtek drivers.
My System SpecsSystem Spec
10 Nov 2011   #5
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Delete/uninstall the driver "ATI HDMI Audio" using the Device manager. Reboot.
Use the link that Corazon posted and download the CCC package which has the AMD HDMI driver included.
If all goes well, your driver should read "AMD High Definition Audio Device"
My System SpecsSystem Spec
10 Nov 2011   #6
0pTicaL

Windows 7 Ultimate x64 SP1
 
 

I did exactly that and it's still and it still undetected. I tried disabling onboard in the BIOS and it goes away so I'm stumped as to why it shows up twice in Device Manager.


Attached Thumbnails
-dm.jpg  
My System SpecsSystem Spec
10 Nov 2011   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

The AMD audio is for HDMI, Realtek is for other (on board) audio, speakers, headphones and such. It is normal and causes no harm, here's mine...
Name:  Capture.PNG
Views: 4283
Size:  4.7 KB

...so twice ain't so bad.


My System SpecsSystem Spec
10 Nov 2011   #8
0pTicaL

Windows 7 Ultimate x64 SP1
 
 

The difference is yours are detected, I can't get mine to detect.

I'm going to do a reinstall since I haven't started putting any serious information on the OS.

I just thought this problem was weird since swapping out my 6970 for a 5450 shouldn't cause any issues because AMD uses unified drivers. Now that it's happened I don't know how to remedy it and being a perfectionist it's annoying having a exclamation mark in Device Manager.
My System SpecsSystem Spec
10 Nov 2011   #9
0pTicaL

Windows 7 Ultimate x64 SP1
 
 

Figured out the problem! It's Sandy Bridge's integrated audio. Run Intel's integrated display driver, reboot and it will detect.
My System SpecsSystem Spec
15 Jan 2012   #10
deadsider01

Windows 7 starter x32
 
 
Help me out here guys :)) like him i don't an Mananger

hey guys please help with my prob
My System SpecsSystem Spec
Reply

 Clean install - High Definition Audio Device listed twice!?




Thread Tools





Similar help and support threads
Thread Forum
high definition audio device not plugged in
hi guys my audio seams to be having problems randomly my speakers are saying they not working, im getting sound through my screen but i cant get my surround sound to work. i have tried a few things but really have no idea what im doing any help would be great thanks ive added some photo to help
Sound & Audio
realtek high definition audio and high definition audio device problem
Hi everyone, I would be very grateful for some help please! My laptop recently installed a BIOS update - I don't know what this was but since it happened I have been having sound problems with my laptop. After the update I had no sound. I read around and found how to get the sound back on - I...
Sound & Audio
Win 7 high definition audio device problem
Hi everyone i have big problem..... so i have an high definition audio bus and i want to uninstall it but i cant when i uninstalled then rebooted my computer windows automaticly installs them again so i cant install other sound drivers bicause that "high definition audio bus" keeps installing it. ...
Sound & Audio
Low bit rate only available for a high definition audio device.
I have a PNY 570 gtx videocard hooked up with a HDMI to monitor. No matter if I connect it to a audio receiver or to the monitor I only get a maximum of 2 channels and Bit Depths 16-bit. Sample rates are only shown as 44.1kHz and 48.0kHz and the HDMI jack only shows L and R. It wont let me...
Sound & Audio
high definition audio device not working
hi everyone, i cant use skype cause my contacts does not hear me.ive got high definition audio device,high definition audio device 2, line in and cd audio.i selected high definition audio device by default and its not working.i even tried the others to no avail.ive also deactivated bass booster...
Sound & Audio
Phantom High Definition Audio Device
I'm trying to solve a BSOD issue that I'm having. I don't think that this problem is causing the BSOD, but I want to eliminate it anyway and be sure... I have a stereo system plugged into the rear headphone output, and there is a headphone/mic port on the front panel of the machine, connected to...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App