ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag  

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  1. Posts : 7
    windows 7 home premium 64 bit
       #1

    ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag


    hay

    i have an hp pavilion dm4 laptop with intel i5 and 4 gb ddr3 ram and 2gb ati graphics card(ATI AMD Radeon HD 6300M Series (HP))
    a software shows specification as ati is available but when i see dxdiag option its showing like standard VGA adapter . i have tried installing ati catalyst control center and some other drivers from amd but still no use .

    i need help to get the graphics card working..
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi Welcome to Seven Forums ... When did your issue first appear ? ...


    Have you been to the HP Website for the Driver ? ..
      My Computer


  3. Posts : 7
    windows 7 home premium 64 bit
    Thread Starter
       #3

    driver updated through device manager


    hay


    i have updated the driver through device manager but after restart the screen turns black but normal start up works fine and only display seems to be black. so i had to re install windows to work again

    now after amd update it started showing amd graphics card in display section of device manager with a message to update driver . . last time also same happen and after updating driver black screen comes
    Last edited by dinilk; 30 Jan 2015 at 11:38. Reason: adding content
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4

    Yes no Driver has been Installed for the Graphics .... What is the Model Number of your Laptop ?...
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  5. Posts : 7
    windows 7 home premium 64 bit
    Thread Starter
       #5

    system details


    hay

    my system is
    HP Pavilion dm4-1219tx Entertainment Notebook PC
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    Yes you have Switchable Graphics ... Though the Drivers might be old in the Link below ...

    They may be your best Option ...


    HP Pavilion dm4-1219tx Entertainment Notebook PC Drivers & Downloads | HP® Support
      My Computer


  7. Posts : 7
    windows 7 home premium 64 bit
    Thread Starter
       #7

    driver updated


    hay
    thanks for the tips
    i have updated drivers and some changes are there which is so far so good but my graphics shows two types like the pictures below
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #8

    Yes that seems to be correct you have the Intel HD and the ATI Mobility Radeon HD 6370
      My Computer


  9. Posts : 7
    windows 7 home premium 64 bit
    Thread Starter
       #9

    graphics reduced


    hy
    actually i have 2 gb graphics but its showing only
    512 mb
      My Computer


  10. Posts : 18,415
    windows 7 home 64bit
       #10

    Read the Specs below ....


    HP Support document - HP Support Center
      My Computer


 
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