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Windows 7: Sony Vaio Windows 7 Alps Pointing Device Problem

01 Dec 2011   #1

Windows 7 Ultimate 64bit
 
 
Sony Vaio Windows 7 Alps Pointing Device Problem

Hello there, I am new to this forum. I use a Sony Vaio VGN-SZ491N laptop that I just recently installed Windows 7 Ultimate 64bit on. However, since updating, my touch pad no longer scrolls. I went to the Sony manufacture site to download the Alps Pointing Device Driver, but it is only for Vista and is not compatible when I try to install it. Has anyone else had this trouble or does anyone know a solution?

Thanks

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01 Dec 2011   #2

Windows 7 Home Premium 64 Bit
 
 

My System SpecsSystem Spec
01 Dec 2011   #3

Windows 7 Home Premium 64 Bit
 
 

To users of the Alps Pointing-device driver (version 6 or earlier) for Windows® 2000/XP:

Precautions Regarding Upgrade from Windows® 2000/XP to Windows® 7

Please note that the Alps driver (version 6 or earlier) for Windows® 2000/XP does not compatible with Windows® 7.
(In certain situations where "Install Windows Vista" or "Windows 7 Upgrade Advisor" is being carried out, the Alps Touch Pad Utility may be displayed as a Windows® 2000/XP device driver which does not compatible with Windows® 7).
Accordingly, we would ask that you refer to the following Remedial Measures and hope that you will continue to use our pointing devices in the future.

- Relevant Drivers
Alps Pointing-device driver (version 6 or earlier) for Windows® 2000/XP
- Remedial Measures
Update to a driver version which supports Windows® 7 (i.e.: version 7 or later)
Before installing Windows® 7, please uninstall the Alps Pointing-device driver (version 6 or earlier) for Windows® 2000/XP. And then install Windows® 7 and then the Alps Pointing-device driver (version 7 or later). Note that Version 7 and later versions provide the same functions as Version 6 or earlier for Windows® 2000/XP. To obtain an appropriate driver, please either download a driver from the homepage of the manufacturer of your current notebook computer or contact the manufacturer directly for advice. If a driver cannot be obtained in either of these ways, please use the PS/2 mouse driver which is standard for your OS (See below).
*Please note that we supply device drivers only to original equipment manufacturers.

Replacement with the OS standard PS/2 mouse driver
The Alps Pointing-device will continue to operate normally even if the corresponding driver is replaced with the PS/2 mouse driver standard for your OS (specifically, the Alps Pointing-device will operate in the same manner as a two button mouse). To replace the pointing device driver in this way, simply carry out Windows® 7 Installation as normal: Replacement of the current driver with the OS standard mouse driver will be carried out automatically.

From ALPS ELECTRIC CO., LTD./Manufacturer of Electronic Components/Parts Catalog
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01 Dec 2011   #4

Windows 7 Home Premium 64 Bit
 
 

You can try http://h10025.www1.hp.com/ewfrf/wc/s...tem=ob-75941-1 but I do not know if it will be compatible with your computer. I would suggest making a system restore point first

Edit: Found a better/more recent driver
My System SpecsSystem Spec
01 Dec 2011   #5

Windows 7 Ultimate SP1 64-Bit
 
 

Please run the Windows Upgrade Advisor to see what compatibility issues are thrown up.

Sony eSupport - VGN-SZ491N/X

Quote: WARNING: If the Microsoft® Windows® 7 Upgrade Advisor states that your computer is NOT COMPATIBLE, it is strongly recommended that you DO NOT install the Windows® 7® operating system.

That said, have you tried installing the driver in compatibility mode for Windows Vista?
My System SpecsSystem Spec
01 Dec 2011   #6

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
That said, have you tried installing the driver in compatibility mode for Windows Vista?
In my research into the problem, I read that that method did not work for that device. That is why I looked further and found the two pieces of information I posted above.

Compatibility does not work reference (there are also some solutions in this post that the OP could try):
Sony Vaio VGN-FZ140 Alps touchpad not working on Win 7
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11 Mar 2012   #7

windows 7 64 bit
 
 
Alps Touchpad Driver Fix

My System SpecsSystem Spec
02 Oct 2012   #8

windows 7 x64
 
 
Driver (Sony Vaio VGN-FW 250J Laptop)

ALMOST SOLVED: driver (Sony Vaio VGN-FW 250J Laptop)
UGH:
Updates helped a bit.
But still have a prob with Selecting-Text.
When I select Text
holding down leftMouseButton and dragging finger across touchPad,
then letting go of leftMouseButton,
the drag is still in effect, mouse/touchpad won't let go
until I do a double leftMouseButton-click somewhere.

Actually, anywhere I 'leftMouseButton-click and drag' with touchPad
(ie., leftMouseButton-click & Drag on scrollBars),
the Drag won't let go.

Pls, Where can I find Driver updates ?

Current Drivers:
===============================
Alps pointing-device for Sony Vaio VGN-FW 250J Laptop
Apfiltr.sys 5.7.0.92 built by WinDDK
i8042prt.sys 6.1.7600.16835 (win7_rtm 090713-1255)
mouclass.sys 6.1.7600.16835 (win7_rtm 090713-1255)

Thanks...Vernon
My System SpecsSystem Spec
28 Oct 2012   #9

Windows 7 64 bit
 
 

I am having a related problem.

Track pad on Sony VAIO not working

-Recently reinstalled Windows 7 using Sony VAIO discs.
-Track pad wasn't working
-Track pad does work in recovery mode or when booting another OS from the ODD
-Uninstalled & reinstalled drivers (from Sony website)

Trackpad still doesn't work.
My System SpecsSystem Spec
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 Sony Vaio Windows 7 Alps Pointing Device Problem




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