Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot locate USB 3.0 drivers for W7

06 Dec 2011   #1
ValtinX

Windows 7 Ultimate x64 and x86
 
 
Cannot locate USB 3.0 drivers for W7

I'm using Acronis Backup & Restore with Universal Restore (UR) to new hardware. UR is asking for driver pci\ven_1022&dev_7812&subsys_76951462&rev_03. I cannot locate this anywhere, although Driver Identifier shows it is installed in another OS instance (new install). Anyone know exactly where I can download this driver?

Is there a way to extract a driver from within an existing Windows installation?


My System SpecsSystem Spec
.
06 Dec 2011   #2
Corazon

Windows 7 Professional SP1 32-bit
 
 

I haven't been able to find a driver for this to download, but I can tell you that the PCI vendor string identifies this device as an AMD Hudson USB XHCI Controller. Your idea to extract the existing driver should work; hopefully with the device name you're able to find it in the new install.

I would assume that the name, or a part of it, is inside the folder name for the driver, either in C:\Windows\winsxs or in C:\Windows\System32\DriverStore\FileRepository.
My System SpecsSystem Spec
06 Dec 2011   #3
jumanji

Windows 7 Home Premium 32 bit
 
 

Just guessing. Does the device show up in the Device Manager with a ? mark?

Your MSI motherboard should have come with a Drivers CD. Load the CD in the optical drive and let Windows search for it in that specific location.
My System SpecsSystem Spec
.

06 Dec 2011   #4
ValtinX

Windows 7 Ultimate x64 and x86
 
 

Thanks.
1. Cannot check Device Manager as system will not boot. I'm using Acronis Backup & Restore with Universal Restore (UR) to move to new hardware.
2. In another forum someone pointed me to www.driveridentifier.com and DoubleDriver (http://www.boozet.org/dd.htm) which allows me to extract and save drivers from an existing OS instance. I did this for x64 and x86 OS W7 instances and neither driver works in with UR. ven_1022&dev_7812&subsys_76951462&rev_03 appears to be x64 USB 3.0 Host Controller.

I can boot new system with USB disabled in BIOS, so the problem is clearly USB driver related. The x64 instance of W7U shows this as the driver in use, however, I'm installing x86 W7U and a clean x86 W7U instance shows a different driver. I need a x86 driver set with (real/fake) name as above. Any ideas will be appreciated.
My System SpecsSystem Spec
06 Dec 2011   #5
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, thanks ValtinX for the clarification. Now I understand your problem. But since I had never attempted such a UR or hardware independent restore, I can be of no help here. I have to wait and watch this thread and learn.
My System SpecsSystem Spec
06 Dec 2011   #6
ValtinX

Windows 7 Ultimate x64 and x86
 
 

Update: I've spent over an hour with Acronis technical support. No solutions. They are looking into why system won't boot w/o the usb drivers (BSOD -- attempt to execute in/from impermitted memory area). They think it should boot and ask for drivers. I am awaiting their response.
My System SpecsSystem Spec
06 Dec 2011   #7
smarteyeball

 
 

Have you tried re-installing your mobo chipset drivers? If the USB drivers didn't take, perhaps the chipset drivers didn't either.

Worth a look at any rate.
My System SpecsSystem Spec
06 Dec 2011   #8
jumanji

Windows 7 Home Premium 32 bit
 
 

This was exactly my thought. The OP says he is trying the Universal Restore, there is no way to do it.

He also says that he can boot with USB disabled in the bios. Should it be possible for him to install the chipset drivers under this condition? Is it going to help in anyway?
My System SpecsSystem Spec
07 Dec 2011   #9
smarteyeball

 
 

If he can boot with USB disabled, chipset installation 'should' be fine. Depending on board/BIOS etc - some devices aren't even seen, let alone allow drivers to be installed until the chipset drivers are installed first.

If chipset drivers are installed and it still won't boot with USB enabled, then there is a conflict elsewhere.
My System SpecsSystem Spec
07 Dec 2011   #10
Phone Man

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

From what I can find the MB chipset (A75-Hudson) has native USB 3.0 support so the MSI chipset driver should be what you need.

Jim
My System SpecsSystem Spec
Reply

 Cannot locate USB 3.0 drivers for W7




Thread Tools





Similar help and support threads
Thread Forum
Can't locate speakers, realtek drivers won't install properly, etc.
Hey there, I've been digging for a solution to this problem for over a week and I've had next to no luck. I was originally having problems with Realtek HD Audio Manager properly operating my front panel audio jacks, so I attempted to update my audio drivers using the ones found on Realtek's website...
Sound & Audio
help me locate the .dll file for these
help me locate the dll file. your opinion matter
Customization
Locate drivers.
Is there any application to search for and locate drivers out there? I have an uninstalled application, and I want to search for any driver files in that app. I know I can go through all (500+) files and search on the file extensions, but that is a gruesome and tedious task... :(
Drivers
I cant locate audio drivers
I just upgrade my compaq presario SR2011WM to windows 7 and cannot loacte the audio drivers anywhere!
Sound & Audio
Unable to locate any drivers for my USB devices
I seem to be unable to connect devices via USB and have my Win7 Pro (x64) locate the correct driver for it. A couple of weeks ago I connected a wireless mouse. I placed the USB receiver into my laptop, I saw the little animated icon in the system tray looking like it was installing something,...
Drivers
Nvidia could not locate drivers that are compatible
I cant install Nvida driver v182.50 (32bit drivers) for my Virtual XP mode, though the screen looks fine with the generic driver but one of the software needs open GL support & uses GPU for which i need nvida drivers to be installed. When Installing I get the error "nvida setup program could...
Virtualization

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App