| Windows 7: Cannot locate USB 3.0 drivers for W7 |
06 Dec 2011
|
#1 | | Windows 7 Ultimate x64 and x86 |
Cannot locate USB 3.0 drivers for W7 I'm using Acronis Backup & Restore with Universal Restore (UR) to new hardware. UR is asking for driver pci\ven_1022&dev_7812&subsys_76951462&rev_03. I cannot locate this anywhere, although Driver Identifier shows it is installed in another OS instance (new install). Anyone know exactly where I can download this driver?
Is there a way to extract a driver from within an existing Windows installation? | My System Specs |
| System Manufacturer/Model Number Self Built OS Windows 7 Ultimate x64 and x86 CPU AMD A4-3300 Motherboard MSI A75A-G55 Memory 16GB Graphics Card built in Monitor(s) Displays 2 x 27" PSU 500W Case Thermal Master Hard Drives 1 SSD
1 RAID 1 array |
06 Dec 2011
|
#2 | | Windows 7 Professional SP1 32-bit Fantasyland |
I haven't been able to find a driver for this to download, but I can tell you that the PCI vendor string identifies this device as an AMD Hudson USB XHCI Controller. Your idea to extract the existing driver should work; hopefully with the device name you're able to find it in the new install.
I would assume that the name, or a part of it, is inside the folder name for the driver, either in C:\Windows\winsxs or in C:\Windows\System32\DriverStore\FileRepository. | My System Specs | | System Manufacturer/Model Number Custom-built OS Windows 7 Professional SP1 32-bit CPU Intel Core 2 Duo E6600 2.4GHz, overclocked to 2.7GHz Motherboard Asus PL5D2 Memory 4GB DDR2-667 (4x1GB in dual-channel config) Graphics Card nVidia GeForce 9800 GT Sound Card Creative X-Fi XtremeMusic Monitor(s) Displays Acer Screen Resolution 1920x1200 (DVI) Keyboard Standard Mouse Microsoft wireless optical mouse PSU Antec TruePower 2.0 Case Cooler Master Centurion Cooling various fans Hard Drives OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache Internet Speed DSL; ~330KB/sec down, ~110KB/sec up Other Info Have a laptop too :) (Compaq CQ60 also with Win7 Pro SP1 32-bit)
Drives in both systems:
C: - Windows 7 + apps. Pagefile is fixed size and located at the very end of the partition.
D: - various temp files/cache for Firefox and apps/games.
E: - videos, music, misc. storage, torrent downloads, etc. |
06 Dec 2011
|
#3 | | Windows 7 Home Premium 32 bit |
Just guessing. Does the device show up in the Device Manager with a ? mark?
Your MSI motherboard should have come with a Drivers CD. Load the CD in the optical drive and let Windows search for it in that specific location. | My System Specs | | OS Windows 7 Home Premium 32 bit |
06 Dec 2011
|
#4 | | Windows 7 Ultimate x64 and x86 |
Thanks.
1. Cannot check Device Manager as system will not boot. I'm using Acronis Backup & Restore with Universal Restore (UR) to move to new hardware.
2. In another forum someone pointed me to www.driveridentifier.com and DoubleDriver ( http://www.boozet.org/dd.htm) which allows me to extract and save drivers from an existing OS instance. I did this for x64 and x86 OS Windows 7 instances and neither driver works in with UR. ven_1022&dev_7812&subsys_76951462&rev_03 appears to be x64 USB 3.0 Host Controller.
I can boot new system with USB disabled in BIOS, so the problem is clearly USB driver related. The x64 instance of W7U shows this as the driver in use, however, I'm installing x86 W7U and a clean x86 W7U instance shows a different driver. I need a x86 driver set with (real/fake) name as above. Any ideas will be appreciated.
Last edited by ValtinX; 06 Dec 2011 at 04:40 PM..
| My System Specs | | System Manufacturer/Model Number Self Built OS Windows 7 Ultimate x64 and x86 CPU AMD A4-3300 Motherboard MSI A75A-G55 Memory 16GB Graphics Card built in Monitor(s) Displays 2 x 27" PSU 500W Case Thermal Master Hard Drives 1 SSD
1 RAID 1 array |
06 Dec 2011
|
#5 | | Windows 7 Home Premium 32 bit |
OK, thanks ValtinX for the clarification. Now I understand your problem. But since I had never attempted such a UR or hardware independent restore, I can be of no help here. I have to wait and watch this thread and learn. | My System Specs | | OS Windows 7 Home Premium 32 bit |
06 Dec 2011
|
#6 | | Windows 7 Ultimate x64 and x86 |
Update: I've spent over an hour with Acronis technical support. No solutions. They are looking into why system won't boot w/o the usb drivers (BSOD -- attempt to execute in/from impermitted memory area). They think it should boot and ask for drivers. I am awaiting their response. | My System Specs | | System Manufacturer/Model Number Self Built OS Windows 7 Ultimate x64 and x86 CPU AMD A4-3300 Motherboard MSI A75A-G55 Memory 16GB Graphics Card built in Monitor(s) Displays 2 x 27" PSU 500W Case Thermal Master Hard Drives 1 SSD
1 RAID 1 array |
06 Dec 2011
|
#7 | | |
Have you tried re-installing your mobo chipset drivers? If the USB drivers didn't take, perhaps the chipset drivers didn't either.
Worth a look at any rate. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number SmartEyeball Inc OS 8 Pro x64 CPU i7 3770K 4.6GHz Motherboard ASUS P8Z77 WS Memory 16GB G.Skill Trident X 2400mhz Graphics Card 3x Gigabyte GTX 670 OC WindForce *TRI SLI* Sound Card ALC898 / 5.1 receiver/ ATH-AD900 Headphones Monitor(s) Displays x3 Dell U2410 / 58" Samsung / "40 Sony Screen Resolution 5760*1200/ 1920*1200 / 1920*1080 Keyboard Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL Mouse Razer Imperator + Thermaltake Theron PSU Corsair AX1200W Case Thermaltake Level 10 GT Snow Edition Cooling Noctua NH-D14 Hard Drives 2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black Antivirus MSE Browser IE, FF Other Info GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport Pedals + CSR shifter/7GS ▼
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin |
06 Dec 2011
|
#8 | | Windows 7 Home Premium 32 bit |
This was exactly my thought. The OP says he is trying the Universal Restore, there is no way to do it.
He also says that he can boot with USB disabled in the bios. Should it be possible for him to install the chipset drivers under this condition? Is it going to help in anyway? | My System Specs | | OS Windows 7 Home Premium 32 bit |
07 Dec 2011
|
#9 | | |
If he can boot with USB disabled, chipset installation 'should' be fine. Depending on board/BIOS etc - some devices aren't even seen, let alone allow drivers to be installed until the chipset drivers are installed first.
If chipset drivers are installed and it still won't boot with USB enabled, then there is a conflict elsewhere. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number SmartEyeball Inc OS 8 Pro x64 CPU i7 3770K 4.6GHz Motherboard ASUS P8Z77 WS Memory 16GB G.Skill Trident X 2400mhz Graphics Card 3x Gigabyte GTX 670 OC WindForce *TRI SLI* Sound Card ALC898 / 5.1 receiver/ ATH-AD900 Headphones Monitor(s) Displays x3 Dell U2410 / 58" Samsung / "40 Sony Screen Resolution 5760*1200/ 1920*1200 / 1920*1080 Keyboard Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL Mouse Razer Imperator + Thermaltake Theron PSU Corsair AX1200W Case Thermaltake Level 10 GT Snow Edition Cooling Noctua NH-D14 Hard Drives 2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black Antivirus MSE Browser IE, FF Other Info GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport Pedals + CSR shifter/7GS ▼
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin |
07 Dec 2011
|
#10 | | Windows 7 HP 64bit, Windows 8 Pro w/Media Center 64bit Covington, La |
From what I can find the MB chipset (A75-Hudson) has native USB 3.0 support so the MSI chipset driver should be what you need.
Jim | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built OS Windows 7 HP 64bit, Windows 8 Pro w/Media Center 64bit CPU Phenom II X6 1100T Motherboard ASUS M5A99X EVO Memory Crucial Balistic 8gb DDR3-1866 CL9 Graphics Card MSI R6850 Cyclone IGD5 PE Sound Card On Board Monitor(s) Displays ASUS VE258Q 25" LED with DVI-HDMI-DisplayPort Screen Resolution 1920 x 1080 Keyboard Logitech K120 Mouse Logitech Marble Mouse USB, Logitech Precision Game Pad PSU Seasonic X650 80 Plus GOLD Modular Case Corsair 400R Cooling Antec Kuhler H2O 620, Two 120mm and four 140mm Hard Drives Two WD Cavier Black 2TB Sata III, WD My Book Essential 2TB USB 3.0 Internet Speed 15MB Antivirus Norton IS 2012, Malwarebytes Pro Browser IE-10, FF-19 Other Info APC UPS ES 750, Netgear WNR3500L Gigabit & Wireless N Router with SamKnows Test Program, Motorola SB6120 Gigabit Cable Modem. Brother HL-2170W Laser Printer, Epson V300 Scanner Cannot locate USB 3.0 drivers for W7 problems? All times are GMT -5. The time now is 01:45 AM. | |