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Windows 7: USB bluetooth dongle stopped working, Code 10 error

08 Dec 2011   #1

Windows 7 home premium 64bits
USB bluetooth dongle stopped working, Code 10 error


I have been using a USB Bluetooth dongle (bought from dealExtreme) on a Sony Vaio laptop with Windows 7 home premium 64x installed. The dongle was working properly. All of a sudden, however, it stopped working.

I looked at Devices and printers and there is an exclamation mark on the Bluetooth device icon. It then tells me I have a code 10 error (device will not start). I diged deeper and some drivers seem to be missing, like blue tooth audio for instance. Windows recommended updating the driver so I let it do that, but it claims it did not find any driver suitable.

A reboot does not change anything. Using another USB port makes Windows try to reinstall the drivers for a "new device" and it fails. I'm at a loss.

Apart from Windows automatic update (and generic program updates like flash player), nothing new was installed on the computer. The USB ports themselves work well.

What's the next step?


My System SpecsSystem Spec


 USB bluetooth dongle stopped working, Code 10 error

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