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Windows 7: NDIS.sys BSOD on Studio XPS 8100 related to network card

14 Dec 2011   #1

Windows 7 Professional 64-Bit
 
 
NDIS.sys BSOD on Studio XPS 8100 related to network card

I have a year-old (the anniversary of its first boot is Christmas) Dell Studio XPS 8100. I need XP Mode, but when I install pretty much any virtual software besides Virtualbox and maybe VMWare Player, the PC will BSOD on its next boot, or possibly immediately after the modification has taken place. This has happened on several occasions. I tried uninstalling and reinstalling the driver - the BSOD happens when the Atheros installer replaces the driver. The BSOD will always be a "driver IRQL not less or equal" error related to "ndis.sys" I can't find a newer driver for my card. The network card is a wifi card - my house is new and does not have any Ethernet jacks that I can find. Even behind my router (which is near my dad's PC) i cant see one - so maybe I just can't see it because the desk is too close the wall? Anyways, I really need help.

Wifi Card - DW1525 (802.11n) WLAN PCIe Card
CPU - Intel core i5 650
Os- Windows 7 Pro 64 bit genuine

Regards,
GigaG

My System SpecsSystem Spec
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14 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by GigaG View Post
I have a year-old (the anniversary of its first boot is Christmas) Dell Studio XPS 8100. I need XP Mode, but when I install pretty much any virtual software besides Virtualbox and maybe VMWare Player, the PC will BSOD on its next boot, or possibly immediately after the modification has taken place. This has happened on several occasions. I tried uninstalling and reinstalling the driver - the BSOD happens when the Atheros installer replaces the driver. The BSOD will always be a "driver IRQL not less or equal" error related to "ndis.sys" I can't find a newer driver for my card. The network card is a wifi card - my house is new and does not have any Ethernet jacks that I can find. Even behind my router (which is near my dad's PC) i cant see one - so maybe I just can't see it because the desk is too close the wall? Anyways, I really need help.

Wifi Card - DW1525 (802.11n) WLAN PCIe Card
CPU - Intel core i5 650
Os- Windows 7 Pro 64 bit genuine

Regards,
GigaG


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
15 Dec 2011   #3

Windows 7 Professional 64-Bit
 
 

I'm not having the BSOD right now. My last one was a virus-caused one. I had this on serveral occasions.
My System SpecsSystem Spec
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15 Dec 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by GigaG View Post
I'm not having the BSOD right now. My last one was a virus-caused one. I had this on serveral occasions.
Ok so now what?
My System SpecsSystem Spec
16 Dec 2011   #5

Windows 7 Professional 64-Bit
 
 

Well I looked and it seems I have 4 dumps from one day. I think that was one of the days i was having issues...
My System SpecsSystem Spec
16 Dec 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by GigaG View Post
Well I looked and it seems I have 4 dumps from one day. I think that was one of the days i was having issues...
So no further BSOD's?
My System SpecsSystem Spec
15 Jan 2012   #7

Windows 7 Home Premium 64bit
 
 

I have exactly the same issues. VMWare player crashes my system...2 for 2. I was tired of dual booting so I wanted to have my Linux machines as VM's. That doesn't appear to be an option.
My System SpecsSystem Spec
15 Jan 2012   #8

Windows 7 Professional 64-Bit
 
 

Well I don't have these problems as long as I don't use a VM... I think it has to do with my wi-fi card. I found 5 dumps from the same day. I'll post those.


Attached Files
File Type: zip dumps.zip (77.9 KB, 15 views)
My System SpecsSystem Spec
21 Mar 2012   #9

Windows 7 Professional 64-Bit
 
 

Sorry for bumping, but has anybody looked at the dumps yet?
My System SpecsSystem Spec
22 Mar 2012   #10

Windows 7 Ultimate x64
 
 

The most important Blue Screen of Death troubleshooting step you can take is to ask yourself what you just did.

1) Did you just install a new program or a piece of hardware, update a driver, install an update, etc.? If so, there's a very good chance that the change you made caused the BSOD:
Startup using Last Known Good Configuration to undo recent registry and driver changes.
Use System Restore to undo recent system changes.
Roll Back device driver to version prior to your driver update.

2) Scan your computer for viruses. Some viruses can cause a Blue Screen of Death, especially ones that infect the master boot record (MBR) or boot sector.

3) Update drivers for your hardware. Most Blue Screens of Death are hardware or driver related so updated drivers could fix the cause of the STOP error.

4) Return hardware settings to default in Device Manager. Unless you have a specific reason to do so, the system resources that an individual piece of hardware is configured to use in Device Manager should be set to default. Non-default hardware settings have been known to cause a Blue Screen of Death.

5) Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including BSODs.
My System SpecsSystem Spec
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 NDIS.sys BSOD on Studio XPS 8100 related to network card




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