Asrock H67M / Etron USB: Can't access USB Mass Storage Devices anymore  


  1. ThyMaster
    Posts : 4
    Windows 7
       New #1

    Asrock H67M / Etron USB: Can't access USB Mass Storage Devices anymore


    Hi,

    it's driving me mad
    My system:
    Asrock H67M Mainboard with Etron USB 2.0/3.0 chipset
    Windows 7 Ultimate with all current fixes applied

    The problem:
    I just discovered by accident that no matter what USB Mass Storage device (USB-MSD) I plug into my PC (and also no matter if I plug it into USB 2.0 or 3.0) the loading/installation of the necessary driver fails!
    If I go into 'Control Panel -> Device Manager' the plugged USB-MSD is detected correctly BUT it shows with an yellow exclamation mark stating the driver's corrupt/not loaded.
    I tried ALL available drivers from Etron (from 0.06 to 0.105). I uninstalled the old ones, I re-booted etc. but no avail.
    All other USB devices work absolutely fine!
    It's only USB-MSD (I trieb 6 different ones).

    Any help is greatly appreciated since I'm really not in the mood to re-install Win 7....

    TIA
    -ThyMaster
      My Computer
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  3. pebbly
    Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       New #2

    Hi ThyMaster, welcome to the forums , You say you have tried installing new drivers from Etron , have you tried the Asrock manufactured ones ASRock > Products > Motherboard > H67M > Download ? ,Usually it is always recommended to use the mobo manfs drivers also may be worthwhile reinstalling the chipset drivers while you are at it
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  4. ThyMaster
    Posts : 4
    Windows 7
    Thread Starter
       New #3

    Yes, I've installed them. Actually they were the ones installed when it failed.
    Any other ideas? Thanks a lot in advance.

    - ThyMaster
      My Computer
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  6. pebbly
    Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       New #4

    ThyMaster said:
    Yes, I've installed them. Actually they were the ones installed when it failed.
    Any other ideas? Thanks a lot in advance.

    - ThyMaster
    Hi ThyMaster , Is it possible to try a system restore prior to when you 1st noticed this happening ?
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  7. ThyMaster
    Posts : 4
    Windows 7
    Thread Starter
       New #5

    Hi,

    Thanks for the quick reply.
    But yes I've done that and again no change.
    I'm really running out of options here.

    - ThyMaster
      My Computer
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  8. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #6

    You can go throught this tutorial and see if it helps.
    USB Driver - General Fix for Problems
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  10. ThyMaster
    Posts : 4
    Windows 7
    Thread Starter
       New #7

    Hi,

    first of all thanks a lot for all replies!
    It turns out that is has nothing to do with the USB drivers.
    It was caused by ACRONIS TRUE IMAGE HOME (ATIH) 2011 and 2012!
    Here's some good reading (includung solutions):
    http://http://forum.acronis.com/forum/26638
    Code 39 error on usb external drives and flash drives with tdrpman273 problem. | Knowledge Base

    I strongly advice everyone to not use, buy or install an Acronis product! It reproducible screws Winbdows 7 installation!

    - ThyMaster
      My Computer
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  11. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #8

    Glad you sorted it out! There have been issues reported with the paid Acronis but the free ones, say from Seagate, seem to work well.
      My Computer
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