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Windows 7: SD Card Reader Not Working, Toshiba Portege Laptop

28 Dec 2011   #11

Windows 7 64 bit

So I disconnected my laptop from the Internet, uninstalled the driver, restarted, installed the driver from the Toshiba website, restarted, and then tried to use the SD card reader again but it still somehow installed that old Ricoh driver.....

My System SpecsSystem Spec

28 Dec 2011   #12

Windows 7 64 bit

I feel like its using this generic driver somehow.
My System SpecsSystem Spec
28 Dec 2011   #13


You did what I suggested through device manager?

If you had then Windows should have detected an unknown device and asked you for drivers, although I did suggest you manually reload your original driver through device manager if you noticed

That way you'd have avoided the possibility of the OS using a "generic driver"...
My System SpecsSystem Spec

28 Dec 2011   #14

Windows 7 64 bit

Yes, I did what you suggested.
Windows did not detect an unknown device when I put a SD card in the reader, it simply caused the Ricoh SD Disk Device to appear again.
My System SpecsSystem Spec
28 Dec 2011   #15


I didn't suggest you load up an SD card. The device will appear in Device Manager regardless of whether or not a card is inserted.

Repeat what I suggested and force back on the original driver thru' Device Manager.

Forget your updated driver. It's just a card reader. You won't get any performance increases
My System SpecsSystem Spec
28 Dec 2011   #16

Windows 7 64 bit

The Ricoh PCIe SDXC/MMC Host Controller always appears in the Device Manager.
The Ricoh SD Disk Device does not appear in the Device Manager until I plug in a SD card. This is the driver that Windows can't seem to load properly.

What exactly do you mean by the original driver? I only have on driver installation exe, and that's the one from the Toshiba website.
My System SpecsSystem Spec
28 Dec 2011   #17


By original driver I mean the driver which it worked under originally, when it came into your hands

Presumably it worked? You don't say otherwise.

You do talk about using a driver you've downloaded, which I had to presume was therefore a different one to that originally loaded as supplied by the manufacturer.

You're not attempting to use an SDHC card in an SD slot by any chance?
My System SpecsSystem Spec
28 Dec 2011   #18

Windows 7 64 bit

It never worked originally. I didn't test it until after I was done installing all my programs.

Well I don't have the original driver, but I don't think it matters since it never worked originally....

I am trying to use a SDHC card, but the specs for the laptop says it can read SDHC cards as well.
My System SpecsSystem Spec
28 Dec 2011   #19


Since it's evidently under warranty my advice is simply return it to where you bought it, rather than mess about any more, perhaps it's faulty hardware - in which case we could all be wasting our breathe trying to do anything about your unfortunate issues with the card reader...

Otherwise uninstall the device and drivers, forget whatever you've downloaded, find the hardware code through Device Manager and then look it up and go from there.
My System SpecsSystem Spec
29 Dec 2011   #20

Windows 7 64 bit

Actually my computer wasn't recognizing any external devices, including USB flash drives, which I didn't realize until yesterday when I plugged in a flash drive and Windows didn't recognize it.

It turns out Acronis Try and Decide was causing some problems. I fixed it by deleting registry entries referring to tdrpman251.

Thanks for the help.
My System SpecsSystem Spec

 SD Card Reader Not Working, Toshiba Portege Laptop

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