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Windows 7: Sound distortion problem when wireless is on

29 Dec 2011   #1
kunal7650

Windows 7 Home Premium 64bit
 
 
Sound distortion problem when wireless is on

From around one month or so i am having sound distortion problem in between playback of music, movies and even during gaming, the mouse pointer also stucks when this distortion comes, but when i turn my wifi off the distortion is no more.
I have tried reinstalling my wireless drivers, It is Intel r wifi link 1000 bgn and no new driver version is available from Dell's website.
Also the cpu performance graph reaches top when distortion occurs.
I have also updated to the latest BIOS.
Please help guys, sound distorts once in a minute.
I have 4 gb of RAM with i5 processor, laptop model is Dell inspiron N5010.


My System SpecsSystem Spec
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29 Dec 2011   #2
Qdos

 

Try turning down the Tx/Rx power level in your WiFi adapters advanced properties tab...
My System SpecsSystem Spec
29 Dec 2011   #3
kunal7650

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Qdos View Post
Try turning down the Tx/Rx power level in your WiFi adapters advanced properties tab...
tx/rx is already down to the least which is 20%.
My System SpecsSystem Spec
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29 Dec 2011   #4
Qdos

 

Try the latest drivers for your WiFi adapter from Intel's website would be the next logical thing; but remember this will most probably reset the devices properties to default values.
My System SpecsSystem Spec
29 Dec 2011   #5
kunal7650

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Qdos View Post
Try the latest drivers for your WiFi adapter from Intel's website would be the next logical thing; but remember this will most probably reset the devices properties to default values.
already tried that, the one installed on my laptop is the latest one.
My System SpecsSystem Spec
29 Dec 2011   #6
Qdos

 

Can you try an alternative WiFi card; either the same one, or another type?
My System SpecsSystem Spec
29 Dec 2011   #7
kunal7650

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Qdos View Post
Can you try an alternative WiFi card; either the same one, or another type?
does that means that my wifi card is having the problem and needs to be replaced?, my laptop is currently in warranty and should i contact Dell..??
My System SpecsSystem Spec
29 Dec 2011   #8
Qdos

 

Not necessarily, it's a process of elimination...
My System SpecsSystem Spec
29 Dec 2011   #9
kunal7650

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Qdos View Post
Not necessarily, it's a process of elimination...
Ok thanks and what about reinstalling my OS, will that help??
My System SpecsSystem Spec
29 Dec 2011   #10
Qdos

 

I can't think of how your OS is causing physical radio interference.

The probable cause is the WiFi card; but that said it could be an assembly fault whereby a sound cable has been inadvertently laid close to the WiFi cards antennae pigtails...

If it were me, and if I didn't have an alternative WiFi card to hand, I think I might call Dells technical support line...
My System SpecsSystem Spec
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 Sound distortion problem when wireless is on




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