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Windows 7: where would i find the drivers to load? see attached for screenshot


02 Jan 2012   #1

varies
 
 
where would i find the drivers to load? see attached for screenshot

win 7 pro. crashed on thursday and haven't been able to boot since. can get to c: and all files with command prompt, but can't boot into windows anymore. i would like to try loading the drivers for my hard disks, but don't really know where they are or where to find them. SATA hard drive....




Attached Thumbnails
where would i find the drivers to load?  see attached for screenshot-img_3562.jpg  
My System SpecsSystem Spec
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02 Jan 2012   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi bags305 , If you would be so kind and give us the make/model of your PC and possibly the HDD make/model we will have a better chance of helping you
My System SpecsSystem Spec
02 Jan 2012   #3

varies
 
 

it's a Dell Optiplex 745. the hard drive ID is ST3160812AS and it's a 160gig seagate.
My System SpecsSystem Spec
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02 Jan 2012   #4

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi bags305 Visit Dells website for the drivers Drivers and Downloads | Dell [United States] and seagate for the HDD drivers Downloads | Seagate this should help you
My System SpecsSystem Spec
02 Jan 2012   #5

varies
 
 

yeah, unfortunately i need the SATA motherboard controller drivers. Seagate doesn't offer any, and Dell was no help; they could only offer the xp pro support, and said they didn't have anything for me to download. i need the geek way on this one.
My System SpecsSystem Spec
02 Jan 2012   #6

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi bags305, try the Vista32bit drivers Drivers and Downloads | Dell [United States] you should'nt really need the sata drivers the motherboard chipset should sort that out for you, It must be something else that is stopping you from seeing the HDD which unfortunately is beyond my knowledge sorry
My System SpecsSystem Spec
02 Jan 2012   #7

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

Try disconnecting all but the operating system drive, then do a repair with the DVD.
My System SpecsSystem Spec
02 Jan 2012   #8

varies
 
 

what do you mean, pb? all i have is the dvd drive and the sata. if i unplug either one of them, i wouldn't really be able to do much, or maybe i don't understand what you mean??
My System SpecsSystem Spec
03 Jan 2012   #9

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

Sorry, I thought you had more than one hard drive.
It always helps to fill in your system specs.
My System SpecsSystem Spec
03 Jan 2012   #10

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

If you had the SATA drivers loaded before (and I presume you did), the PC crashing suddenly is more of an indication of sudden hard disk failure -- since Windows now can't find the drivers. And, yeah I know you can see the drive contents from the command line, but the disk damage may be affecting the files needed to boot into the desktop.

Suggest you visit the Seagate site and if they have a drive daignostic utility, see if that can be downloaded. You may have to connect this drive to a different PC to install and run that utility.
My System SpecsSystem Spec
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 where would i find the drivers to load? see attached for screenshot




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