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Windows 7: Could old Intel Graphics driver cause IE9 to crash?

09 Jan 2012   #1
TimJS66

Windows 7 Professional 64 bit
 
 
Could old Intel Graphics driver cause IE9 to crash?

I've been having problems updating my Intel Graphics Media Accelerator driver, 8.15.10.2119. It is the version that prevents Win 7 SP1 from showing up in WU. I read a thread about this very issue from 2011, but the link provided to go to Intel to get the latest driver leads to nowhere. I cannot find a place to go to update the driver. I manually downloaded SP1 and installed it and it is working fine. My question is: do I still need to update the driver, and if so, where do I get it from? Neither HP nor Intel is any help here. And would this driver cause IE9 to crash? The computer came with IE8 on it, but I installed IE9 in Nov. 2011. Shortly after, I was getting a message like "Internet Explorer has stopped working". I uninstalled IE9 and went back to IE8, but I had the same problem there as well. IE8 worked fine until I upgraded to IE9. Then I uninstalled IE8 and changed to IE9, where I still have problems. I have contacted MS Support about this, and one option given was to reformat the hard drive, which I really don't want to do. They were concerned about the fact that SP1 was not offered and hinted that the computer would be more vulnerable to problems without it installed. My firewall and anti-virus have turned up nothing. I use Trend Micro Titanium Internet Security. Any help you could offer would be appreciated. Tim


My System SpecsSystem Spec
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09 Jan 2012   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

Welcome to the forum.

IE 9 uses the graphic card (GPU) to do rendering of graphics in the browser, however it can be changed to use software as was done previously.
Open tools in IE 9 and select Internet options.
Then the Advanced tab.
Then check Use software rendering instead of GPU rendering.
My System SpecsSystem Spec
10 Jan 2012   #3
TimJS66

Windows 7 Professional 64 bit
 
 

Thanks pbcopter. I tried what you suggested, but IE9 still crashed and then restarted. Any other thoughts?
My System SpecsSystem Spec
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 Could old Intel Graphics driver cause IE9 to crash?




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