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Windows 7 - Can't install audio driver

 
01-25-2012   #1


windows 7 Home Premium(SP1) X64
 
 

Can't install audio driver

Not sure if this should be here or in the Audio section.
My MB is a Gigabyte GA-EX38-DQ6 with onboard audio--Realtek ALC889A Codec. My audio ran sporadically with win 7 32 installed, but now that I have installed the 64 bit version, I cannot load any Realtek audio drivers. Been searching the whole forum and reading till my eyes hurt. So I am hoping someone can at least lead me in the right direction on this. Thanks

My System SpecsSystem Spec
01-25-2012   #2


win 7 ( 64 bit)
 
 


have you tryed the Gigabyte website thay should have them.

scrooge
My System SpecsSystem Spec
01-26-2012   #3


windows 7 Home Premium(SP1) X64
 
 


Yes I did. Just finished a reinstall of the Gigabyte provided drivers. It loaded the HD Audio driver, with HDMI output, but I need the regular optical digital or coax digital outputs, and for the love of me, I cannot seem to get it set up. Any suggestions????
My System SpecsSystem Spec
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01-26-2012   #4


windows 7 Home Premium(SP1) X64
 
 


What I mean to say is that I cannot get the Realtek Audio sound manager control panel to load, so I am unable to configure my system.
My System SpecsSystem Spec
01-26-2012   #5


Windows 7 SP1, Home Premium, 64-bit
 
 


Do you have any signs of errors in the sound area of Device Manager?

Are you doing your uninstall/re-install attempts through Device Manager or some other method?

I use Realtek onboard sound and cannot recall any particular difficulties with the control panel.

Do you have Realtek entries in the regular "sound" control panel?
My System SpecsSystem Spec
01-26-2012   #6


windows 7 Home Premium(SP1) X64
 
 


No signs of errors in sound area of device manager

I have done uninstall via device manager and did a reboot to let windows reinstall. Also did uninstall via programs in control panel

The only Realtek entry in the sound control panel is for the ATI HD sound for HDMI.

I used to have other Realtek devices there but no longer. I also used to have a Realtek entry in the control panel when I was able to access the realtek sound manager. Is sound manager included with the drivers for my MB(GA-EX38-DQ6) from the Gigabyte site

It is no doubt something that I am overlooking, but right now, I am stumped.

This is a very fresh install of win 7, so the registry should not be flawed.
My System SpecsSystem Spec
01-26-2012   #7


Windows 7 SP1, Home Premium, 64-bit
 
 


Quote   Quote: Originally Posted by Hawker22 View Post
Is sound manager included with the drivers for my MB(GA-EX38-DQ6) from the Gigabyte site?
Maybe not.

Are you sure you SHOULD have a Realtek control panel?

I have Realtek ALC892 on a Gigabyte board, but have no idea when that control panel was introduced.
My System SpecsSystem Spec
01-26-2012   #8


windows 7 Home Premium(SP1) X64
 
 


My board has ALC 889A. No, I am not sure I should have it, but I know that I had it when I was using Win 7 Ultimate 32---off and on, that is---as the panel would frequently disappear then too. And I was always able to feed sound off the Optical digital or Coax digital S/PDIF when the drivers would stay put
My System SpecsSystem Spec
01-26-2012   #9


Windows 7 Home Premium 64 bit
 
 


You may need to just do a re-install of the software.
With the newer Realtek driver packages, it's a two step process.......uninstall......install,
with prompts from the software to restart your PC, twice.

http://www.realtek.com.tw/downloads/...Audio%20Codecs

The following location should have the control panel application, that you can add to the quick launch,
if all else fails.
C:\Program Files\Realtek\Audio\HDA
My System SpecsSystem Spec
01-26-2012   #10


windows 7 Home Premium(SP1) X64
 
 


C:\Program Files\Realtek\Audio\HDA with two applications in HDA
RTK Audio srvATI64
RTK UPD64

Tell me a bit more on how to add this to quick launch
My System SpecsSystem Spec
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 Can't install audio driver problems?



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