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Windows 7 - Audio drivers for Gateway? |
02-02-2012
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#1 | | |
Audio drivers for Gateway? Does anyone know what audio drivers I need? I have a Gateway E-6610D with a Sound Blaster Audigy 4 sound card (which may or may not be working). I have been to the Intel website in an attempt to download drivers designed for the on-board integrated audio, but was unsure what was what when I got there. Too little explanation of what was required and too many "pay-me" driver finder programs. This computer is running Windows 7 Ultimate Build 6.1.7600. Please help as this is driving me insane! | My System Specs | | System Manufacturer/Model Number Gateway OS Windows 7 Ultimate x86 CPU Intel Core2 Duo E6600 Motherboard Intel 975X Memory 2 GB Graphics Card Radeon X300 Sound Card integrated sound Monitor(s) Displays HP w1907 PSU standard (Gateway E-6610D) Case standard (Gateway E-6610D) Cooling standard (Gateway E-6610D) Hard Drives WD 250GB |
02-02-2012
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#2 | | |
colossus1958, welcome to the Seven Forums.
Your gateway has Sigmatel for its onboard audio. Not sure what if anything is available elsewhere for Sigmatel and Windows 7, but Gateway does have a Vista driver for it, Gateway Support - Downloads & Support Documents - Desktop / E Series / E-6610D
that should work OK. Also saw your other post and that is also why your mic isn't working. From your other thread, Quote: The playback dialog shows the correct information: High definition audio device. Default device. Any time you see your audio device listed as the above it means that the proper driver for it hasn't been installed and it is using just the default Windows audio driver, which provides just enough functionality to get sound but not much else.
As for the Audigy 4, if it isn't defective Creative does have Windows 7 drivers for it, Creative Worldwide Support > Audigy 4 | My System Specs | | System Manufacturer/Model Number Me OS Win 7 Ultimate x64 CPU Phenom II x4 955 @ 4 GHz. Motherboard Asus M5A97 EVO Memory 2x2 GB Kingston HyperX DDR3 1600 Graphics Card Sapphire HD 6850 Sound Card X-Fi Xtreme Music w/ Logitech X-530 Monitor(s) Displays Acer S232HL Abid Screen Resolution 1920x1080 Keyboard Logitech Wave Mouse Logitech G5 v2 PSU Antec Earthwatts 650W Green Case Antec Three Hundred Cooling Cooler Master 212 EVO Hard Drives 120 GB OCZ Vertex 3
500 GB Seagate 7200.12 Internet Speed 24000/1000 |
02-02-2012
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#3 | | Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer |
When selecting the Win 7 operating system for your Gateway, there are basically no drivers listed on Gateway's site: Gateway Support - Downloads & Support Documents - Desktop / E Series / E-6610D
Here is the driver for your Audigy 4 from Creative Labs: Creative Worldwide Support | My System Specs | | System Manufacturer/Model Number Dell and Custom OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+ Memory System 1: 8GB System 2: 8GB Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850 Sound Card System 1: onboard System 2: onboard Monitor(s) Displays System1: Viewsonic HDMI 24" Screen Resolution System 1: 1920x1080 System 2: 1920x1080 Case System 1: Dell System 2: Cooler Master Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s Internet Speed 10 MBPS |
02-02-2012
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#4 | | Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer |
Stormy, u r 2 fast! | My System Specs | | System Manufacturer/Model Number Dell and Custom OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+ Memory System 1: 8GB System 2: 8GB Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850 Sound Card System 1: onboard System 2: onboard Monitor(s) Displays System1: Viewsonic HDMI 24" Screen Resolution System 1: 1920x1080 System 2: 1920x1080 Case System 1: Dell System 2: Cooler Master Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s Internet Speed 10 MBPS |
02-02-2012
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#5 | | |
I took Stormy's advice and went directly to the Gateway site mentioned. I had been loathe to download drivers marked as being for Vista but that managed to get me sound from my integrated chip. I can't what the problem is with the Audigy card, but it may just not be seated properly. At any rate the jacks appear to be misaligned. However, as mentioned, I do have sound now but still no microphone activity. The microphone is being recognized now, but when I try to configure it, the computer is not "hearing" the signal. Thanks everybody!
Any further ideas will be appreciated. | My System Specs | | System Manufacturer/Model Number Gateway OS Windows 7 Ultimate x86 CPU Intel Core2 Duo E6600 Motherboard Intel 975X Memory 2 GB Graphics Card Radeon X300 Sound Card integrated sound Monitor(s) Displays HP w1907 PSU standard (Gateway E-6610D) Case standard (Gateway E-6610D) Cooling standard (Gateway E-6610D) Hard Drives WD 250GB |
02-03-2012
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#6 | | |
If you are using the onboard sound I'd remove the Audigy add-in card, if you haven't already. That will prevent any conflicts between the two. Vise versa, disable the onboard in BIOS if you want to try the Audigy again, for the same reasons. It will prevent conflict and maybe confusion over what is what in device manger etc. | My System Specs | | System Manufacturer/Model Number Me :) It's a model No. 3.1415926 OS Windows 7 Ultimate AMD64 CPU AMD Phenom II X4 980 Black Edition Deneb 3.7GHz Motherboard Asus M4N68T-M V2 µATX Motherboard Memory 8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory Graphics Card BFG NVIDIA Geforce 220GT 1 Gig DDR2 PCIe Sound Card VIA VT1708s High Definition Audio 8-channel Onboard Monitor(s) Displays 2 x 19" I-INC AG191D TFT Flat Panel Screen Resolution 1280x1024 x 2 Keyboard Logitech Internet 600 Mouse Logitech Wireless Trackman Wheel PSU Extreme ATX 450 Watt Model No. RSY-645 Case Power Up Black ATX Mid-Tower Case Cooling Stock heatsink and fan Hard Drives 500 Gig WesternDigital SATA-300 Drive Internet Speed 20 Mbps Down 1 Mbps Up Other Info HP DVD1040e Lightscribe - External USB2 |
02-03-2012
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#7 | | Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer |
Follow alpha's advice on disabling the onboard audio (if possible).
Did you follow my advice on installing the Audigy drivers from the following URL? Creative Worldwide Support > Audigy 4 | My System Specs | | System Manufacturer/Model Number Dell and Custom OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+ Memory System 1: 8GB System 2: 8GB Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850 Sound Card System 1: onboard System 2: onboard Monitor(s) Displays System1: Viewsonic HDMI 24" Screen Resolution System 1: 1920x1080 System 2: 1920x1080 Case System 1: Dell System 2: Cooler Master Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s Internet Speed 10 MBPS |
02-03-2012
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#8 | | |
Reply to Lemur: Yes but results were unsatisfactory. I got stuck with a constant reference to my SPDIF connection (which I am not using). I finally got output results from the drivers installed from the Intel website, but my input (microphone) is still not working. I have given up on this for the moment. I'm going to study the situation a little and maybe I can either come up with my own solution or finally get fed up and take it to the "geeks" LOL | My System Specs | | System Manufacturer/Model Number Gateway OS Windows 7 Ultimate x86 CPU Intel Core2 Duo E6600 Motherboard Intel 975X Memory 2 GB Graphics Card Radeon X300 Sound Card integrated sound Monitor(s) Displays HP w1907 PSU standard (Gateway E-6610D) Case standard (Gateway E-6610D) Cooling standard (Gateway E-6610D) Hard Drives WD 250GB |
02-03-2012
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#9 | | |
One thing I have noticed with Creative is they don't seem to be in any hurry to update their drivers, even if there is a problem with the current one. They will just recommend you buy a newer card, from them of course. 
Also, I don't know about the Audigy series but the sound blaster live cards were a PITA to get working in Windows 7. | My System Specs | | System Manufacturer/Model Number Me :) It's a model No. 3.1415926 OS Windows 7 Ultimate AMD64 CPU AMD Phenom II X4 980 Black Edition Deneb 3.7GHz Motherboard Asus M4N68T-M V2 µATX Motherboard Memory 8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory Graphics Card BFG NVIDIA Geforce 220GT 1 Gig DDR2 PCIe Sound Card VIA VT1708s High Definition Audio 8-channel Onboard Monitor(s) Displays 2 x 19" I-INC AG191D TFT Flat Panel Screen Resolution 1280x1024 x 2 Keyboard Logitech Internet 600 Mouse Logitech Wireless Trackman Wheel PSU Extreme ATX 450 Watt Model No. RSY-645 Case Power Up Black ATX Mid-Tower Case Cooling Stock heatsink and fan Hard Drives 500 Gig WesternDigital SATA-300 Drive Internet Speed 20 Mbps Down 1 Mbps Up Other Info HP DVD1040e Lightscribe - External USB2 |
02-03-2012
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#10 | | Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer |

Quote: Originally Posted by colossus1958 ... maybe I can either come up with my own solution or finally get fed up and take it to the "geeks" LOL Wait! We ARE the geeks! | My System Specs | | System Manufacturer/Model Number Dell and Custom OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+ Memory System 1: 8GB System 2: 8GB Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850 Sound Card System 1: onboard System 2: onboard Monitor(s) Displays System1: Viewsonic HDMI 24" Screen Resolution System 1: 1920x1080 System 2: 1920x1080 Case System 1: Dell System 2: Cooler Master Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s Internet Speed 10 MBPS Audio drivers for Gateway? problems? All times are GMT -5. The time now is 03:36 PM. |  |