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Windows 7: Audio drivers for Gateway?

02 Feb 2012   #1
colossus1958

Windows 7 Ultimate x86
 
 
Audio drivers for Gateway?

Does anyone know what audio drivers I need? I have a Gateway E-6610D with a Sound Blaster Audigy 4 sound card (which may or may not be working). I have been to the Intel website in an attempt to download drivers designed for the on-board integrated audio, but was unsure what was what when I got there. Too little explanation of what was required and too many "pay-me" driver finder programs. This computer is running Windows 7 Ultimate Build 6.1.7600. Please help as this is driving me insane!


My System SpecsSystem Spec
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02 Feb 2012   #2
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

colossus1958, welcome to the Seven Forums.

Your gateway has Sigmatel for its onboard audio. Not sure what if anything is available elsewhere for Sigmatel and Windows 7, but Gateway does have a Vista driver for it,

Gateway Support - Downloads & Support Documents - Desktop / E Series / E-6610D

that should work OK. Also saw your other post and that is also why your mic isn't working. From your other thread,

Quote:
The playback dialog shows the correct information: High definition audio device. Default device.
Any time you see your audio device listed as the above it means that the proper driver for it hasn't been installed and it is using just the default Windows audio driver, which provides just enough functionality to get sound but not much else.

As for the Audigy 4, if it isn't defective Creative does have Windows 7 drivers for it,

Creative Worldwide Support > Audigy 4
My System SpecsSystem Spec
02 Feb 2012   #3
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

When selecting the Win 7 operating system for your Gateway, there are basically no drivers listed on Gateway's site:

Gateway Support - Downloads & Support Documents - Desktop / E Series / E-6610D

Here is the driver for your Audigy 4 from Creative Labs:

Creative Worldwide Support
My System SpecsSystem Spec
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02 Feb 2012   #4
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Stormy, u r 2 fast!
My System SpecsSystem Spec
02 Feb 2012   #5
colossus1958

Windows 7 Ultimate x86
 
 

I took Stormy's advice and went directly to the Gateway site mentioned. I had been loathe to download drivers marked as being for Vista but that managed to get me sound from my integrated chip. I can't what the problem is with the Audigy card, but it may just not be seated properly. At any rate the jacks appear to be misaligned. However, as mentioned, I do have sound now but still no microphone activity. The microphone is being recognized now, but when I try to configure it, the computer is not "hearing" the signal. Thanks everybody!

Any further ideas will be appreciated.
My System SpecsSystem Spec
03 Feb 2012   #6
alphanumeric

Windows 10 Education 64 bit
 
 

If you are using the onboard sound I'd remove the Audigy add-in card, if you haven't already. That will prevent any conflicts between the two. Vise versa, disable the onboard in BIOS if you want to try the Audigy again, for the same reasons. It will prevent conflict and maybe confusion over what is what in device manger etc.
My System SpecsSystem Spec
03 Feb 2012   #7
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Follow alpha's advice on disabling the onboard audio (if possible).

Did you follow my advice on installing the Audigy drivers from the following URL?

Creative Worldwide Support > Audigy 4
My System SpecsSystem Spec
03 Feb 2012   #8
colossus1958

Windows 7 Ultimate x86
 
 

Reply to Lemur: Yes but results were unsatisfactory. I got stuck with a constant reference to my SPDIF connection (which I am not using). I finally got output results from the drivers installed from the Intel website, but my input (microphone) is still not working. I have given up on this for the moment. I'm going to study the situation a little and maybe I can either come up with my own solution or finally get fed up and take it to the "geeks" LOL
My System SpecsSystem Spec
03 Feb 2012   #9
alphanumeric

Windows 10 Education 64 bit
 
 

One thing I have noticed with Creative is they don't seem to be in any hurry to update their drivers, even if there is a problem with the current one. They will just recommend you buy a newer card, from them of course.
Also, I don't know about the Audigy series but the sound blaster live cards were a PITA to get working in Windows 7.
My System SpecsSystem Spec
03 Feb 2012   #10
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by colossus1958 View Post
... maybe I can either come up with my own solution or finally get fed up and take it to the "geeks" LOL
Wait! We ARE the geeks!
My System SpecsSystem Spec
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 Audio drivers for Gateway?




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