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Windows 7: Cannot install HP printer drivers - "Access is denied" in Windows 7

07 Feb 2012   #1

Windows 7 Home Premium 32bit
 
 
Cannot install HP printer drivers - "Access is denied" in Windows 7

I have a newly purchased HP Deskjet 3050A e-All-in-One Printer series - J611 which should be working with Windows 7, but when I try to install the device drivers I get a "Access is denied" error.

How can this be bypassed or fixed?


My System SpecsSystem Spec
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07 Feb 2012   #2

Windows 7 Ultimate SP1 64-Bit
 
 

Exactly how are you installing the driver?

Make sure the printer is switched off and is not connected by a USB cable.

When you attempt to install the driver, right-click it first and choose Run as Administrator. During the install, you'll be prompted when to switch the printer on and connect it.

You also need to make sure you are installing the 32-bit version of the driver as you have Windows 7 32-bit.

http://h10025.www1.hp.com/ewfrf/wc/p...&lang=en&cc=us
My System SpecsSystem Spec
07 Feb 2012   #3

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
Exactly how are you installing the driver?

Make sure the printer is switched off and is not connected by a USB cable.

When you attempt to install the driver, right-click it first and choose Run as Administrator. During the install, you'll be prompted when to switch the printer on and connect it.

You also need to make sure you are installing the 32-bit version of the driver as you have Windows 7 32-bit.

HP Deskjet 3050A e-All-in-One Printer - J611g - HP Customer Care (United States - English)
The printer is switched off and is not connected by USB Cable.

I used both the HP software install wizard and the inbuilt Add Printer function of Windows 7. Both gives same error.

What I have tried:
- Right click and Run as Administrator to install the driver/start setup utility.
- Change compatibility settings to Windows Vista, didn't work.
- Reboot in Safe Mode, didn't work either.
My System SpecsSystem Spec
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07 Feb 2012   #4

Windows 7 Ultimate SP1 64-Bit
 
 

It may be a permissions issue.

You could try installing the printer via the hidden administrator account.

Built-in Administrator Account - Enable or Disable

Once the printer is up and running, you can hide this admin account again.
My System SpecsSystem Spec
07 Feb 2012   #5

Windows 7 Home Premium 32bit
 
 

This is now solved. I changed the compatibility from Windows Vista to Windows Vista Service Pack 2. It worked after that.

A bit weird, but it's fixed! Thank you for your help.
My System SpecsSystem Spec
07 Feb 2012   #6

Windows 7 Ultimate SP1 64-Bit
 
 

I'm pleased to hear it and you're very welcome.

Thanks for the update.
My System SpecsSystem Spec
06 May 2012   #7

Windows 7 home premium 32bit
 
 

hi, Can i apply this same tricks to my all in one 3d printer? Thanks
Addy
My System SpecsSystem Spec
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 Cannot install HP printer drivers - "Access is denied" in Windows 7




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