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Windows 7: Win 7 does not recognize my Canon 7D camera - driver not found

15 Dec 2012   #21
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

If the camera has SD cards, I really prefer these inexpensive USB card readers from eBay (China). They have worked every time with all my different size SD cards.




Attached Images
 
My System SpecsSystem Spec
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15 Dec 2012   #22
tellanand

Windows 7 Ultimate N x64
 
 

Ive tried that - but for some weird reason, the CF card isn't recognized by my PC either! :-(!

My preferred mode would be to connect the camera directly with the PC and download images!!!

Any help from anyone who has solved it, would be most appreciated!
My System SpecsSystem Spec
16 Dec 2012   #23
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by tellanand View Post
Any help from anyone who has solved it, would be most appreciated!
Take the flash card out of the camera, and put it in this card reader (Supports CompactFlash/Micro Drive, SD/SDHC/Mini SD/MMC, Olympus DC Card, T-Flash/Micro SD/ Micro SDHC, Memory Stick/MS Duo, Memory Stick Micro (M2), and in particular CF Type I, II):

Amazon.com: IOGEAR 56-in-1 USB 2.0 Pocket Flash Memory Card Reader/Writer GFR281 (Silver): Electronics

Spend $6 and try it out for yourself. It will work.
My System SpecsSystem Spec
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16 Dec 2012   #24
tellanand

Windows 7 Ultimate N x64
 
 

I downloaded & installed "Windows Media Feature Pack" for "Windows Ultimate N x64" from Microsoft's website and now both my Canon Cameras (7D and PowerShot S100) are recognized by Win7.

Thanks everyone for your advice and help!
My System SpecsSystem Spec
16 Dec 2012   #25
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by tellanand View Post
I downloaded & installed "Windows Media Feature Pack" for "Windows Ultimate N x64" from Microsoft's website and now both my Canon Cameras (7D and PowerShot S100) are recognized by Win7.
AHA!!!
Windows 7 N and Windows 7 KN editions include the same functionality as Windows 7, except that these versions of Windows do not include Windows Media Player, and related technologies.

The Media Feature Pack for Windows 7 N or Windows 7 KN will install Media Player and related technologies on a computer running Windows 7 N or Windows 7 KN editions, or these editions with Service Pack 1

I had not even noticed this mention of "Windows 7 N" in your system specs, or your first post which mentioned it as well!

But then I also had no idea that "related technologies" would include support for cameras.

And I certainly don't understand why Microsoft issues a version of Win7 without WMP and related technologies (presumably for a reduced price??) and then turns around an makes this "Media Feature Pack" available for download (presumably for free). Very strange.


Anyway, this is obviously a very significant and useful discovery.

Glad you finally got your problem solved. (but can't hurt to have a 56-in-1 card reader for $6, just as one more tool in your arsenal of problem solutions)
My System SpecsSystem Spec
16 Dec 2012   #26
tellanand

Windows 7 Ultimate N x64
 
 

Quote   Quote: Originally Posted by dsperber View Post
I had not even noticed this mention of "Windows 7 N" in your system specs, or your first post which mentioned it as well!

But then I also had no idea that "related technologies" would include support for cameras.

And I certainly don't understand why Microsoft issues a version of Win7 without WMP and related technologies (presumably for a reduced price??) and then turns around an makes this "Media Feature Pack" available for download (presumably for free). Very strange.

Anyway, this is obviously a very significant and useful discovery.

Glad you finally got your problem solved. (but can't hurt to have a 56-in-1 card reader for $6, just as one more tool in your arsenal of problem solutions)
Sure it is, I had spent hours trying to get it to work - downloading the Media Feature Pack was a random thing that I tried and it worked (as I needed to setup Windows Media Center as well on my desktop) - and yes it is free for "Windows 7 Ultimate N". I got the following response from Canon 7D support (much after I had solved it myself) - they are not even suggesting that I should be downloading the media feature pack - may be they are legally NOT supposed to say it too?

Also, I'll definitely try to get the card reader that you suggest. Thanks!

Response from Canaon 7D Support:
Dear Anand Nagarajan:
Thank you for contacting Canon product support regarding the connection between your EOS 7D and your computer.
The problem is with the fact that your desktop is using an "N" version of Windows. The "N" designation in "Windows 7 Ultimate N x64" indicates that this copy of Windows has been stripped of important media components in compliance with restrictions in place in the European Union and other regions as a result of anti-trust hearings against Microsoft several years ago. Because these components are missing, these "N" versions of Windows are not supported, and the Canon software cannot connect to the camera on this system. I sincerely apologize for any inconvenience this may cause.

Please let us know if we can be of any further assistance with your EOS 7D. Thank you for choosing Canon.

Sincerely,
Dirk
My System SpecsSystem Spec
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 Win 7 does not recognize my Canon 7D camera - driver not found




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