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Windows 7: Trouble installing HP Photosmart 6510

20 Feb 2012   #1
gwaddict

64bit
 
 
Trouble installing HP Photosmart 6510

I am trying to install a new HP printer and I get the following error message.

Windows cannot find C:\Users\Sandy\AppData\Local\Temp\7zS3FF3\HP-DQEXS.exe

I can find one called Sandy-PC\Users

Any suggestions?

Can I just create a file C:\Users\Sandy\Local\Temps ?


My System SpecsSystem Spec
.
20 Feb 2012   #2
stenzin

Windows 7 Professional x64
 
 

Save the driver to your PC first then run it rather than doing just open.

Full featured Software along with driver:
http://h10025.www1.hp.com/ewfrf/wc/s...058336&sw_lang=

Driver only:
http://h10025.www1.hp.com/ewfrf/wc/s...058336&sw_lang=
My System SpecsSystem Spec
20 Feb 2012   #3
gwaddict

64bit
 
 

I'll give it a try when I get home tonight, thanks
My System SpecsSystem Spec
.

20 Feb 2012   #4
gwaddict

64bit
 
 

I still got the same message with the driver only

Windows cannot find C:\Users\Sandy\AppData\Local\Temp\7zS3FF3\HP-DQEXS.exe

I get no options to locate it myself.
My System SpecsSystem Spec
20 Feb 2012   #5
stenzin

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by gwaddict View Post
I still got the same message with the driver only

Windows cannot find C:\Users\Sandy\AppData\Local\Temp\7zS3FF3\HP-DQEXS.exe

I get no options to locate it myself.
hm thats weird. Did you recently change rename your folder or something?

Under C:\Users\ what users are listed?
My System SpecsSystem Spec
20 Feb 2012   #6
gwaddict

64bit
 
 

No that folder has been the same right along and I can find it with no problem.

Default
Public
Sandy
UpdatusUser
My System SpecsSystem Spec
20 Feb 2012   #7
stenzin

Windows 7 Professional x64
 
 

Try these:

  • Run the .exe as Administrator
  • Disable UAC and try running again
Since you said you can find the file under %TEMP%, why dont you just run the .exe from there
My System SpecsSystem Spec
20 Feb 2012   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Where are you saving the driver file?
My System SpecsSystem Spec
21 Feb 2012   #9
gwaddict

64bit
 
 

I saved it to my desktop.
My System SpecsSystem Spec
21 Feb 2012   #10
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

When you double click icon the desktop it is searching for a temp file?
Try right clicking the driver icon, Properties, Compatibility tab. Tick (check mark) the Run in mode and try it for Vista SP2.
My System SpecsSystem Spec
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 Trouble installing HP Photosmart 6510




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