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Windows 7: Problems with webcam Crystal eye


21 Aug 2009   #1

 
 
Problems with webcam Crystal eye

Hello,

I am having a load of trouble with my webcam. I'm running on Windows 7 64 bit.
My laptop is a Acer Aspire 8930G. (specs are easy to find)
I have already tried to search for the drivers on the acer website. But they do not have anything that supports Windows 7. Also I can't find any drivers on the internet that actually fix my problem. I tried 64 bit vista drivers. without succes.

The webcam works perfect when I open the Crystal eye webcam program. As soon as I want to start the webcam in MSN Messenger or Skype, the webcam works. Untill connection has been made with the other contact. Then the cam just shuts down.

Also sometimes and really SOMETIMES. after trying to start the webcam like 50 times, it finally works. But this doesn't always work.

I posted this in drivers section because ( as far as I can see) it's a driver problem. The laptop is brand new, So that cant be the problem. And other webcams wont work on it too.
A friend of mine asked me if I could test his webcam for him. But it gave me the exact same problems as this one build in does.

My System:
Sorry for the Dutch language.


Please help
Skunkie


My System SpecsSystem Spec
.

26 Aug 2009   #2

 
 

Does anyone know something i can do?
My System SpecsSystem Spec
26 Aug 2009   #3

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Skunkie View Post
Hello,

I am having a load of trouble with my webcam. I'm running on Windows 7 64 bit.
My laptop is a Acer Aspire 8930G. (specs are easy to find)
I have already tried to search for the drivers on the acer website. But they do not have anything that supports Windows 7. Also I can't find any drivers on the internet that actually fix my problem. I tried 64 bit vista drivers. without succes.

The webcam works perfect when I open the Crystal eye webcam program. As soon as I want to start the webcam in MSN Messenger or Skype, the webcam works. Untill connection has been made with the other contact. Then the cam just shuts down.

Also sometimes and really SOMETIMES. after trying to start the webcam like 50 times, it finally works. But this doesn't always work.

I posted this in drivers section because ( as far as I can see) it's a driver problem. The laptop is brand new, So that cant be the problem. And other webcams wont work on it too.
A friend of mine asked me if I could test his webcam for him. But it gave me the exact same problems as this one build in does.

My System:
Sorry for the Dutch language.


Please help
Skunkie
Hey skunkie

When you installed the vista drivers did you install them in compatibility mode? I just finished installing win 7 (7600) on an acer with webcam and thats exactly what I had to do.

Ken
My System SpecsSystem Spec
.


26 Aug 2009   #4

 
 

Hey man BIG THANKS, The cam seems to work instantly when I use it on a msn contact thats on an oter pc of mine.
I dont know if it will work outside my own network but I think it will.

Thanks man, finally someone told me something on here.

Skunkie
My System SpecsSystem Spec
26 Aug 2009   #5

Win 8 Release candidate 8400
 
 

Glad you are working
My System SpecsSystem Spec
23 Sep 2009   #6

Win 7
 
 
The same problem

I also have the same problem. How do I run the compatibility mode?
My System SpecsSystem Spec
23 Sep 2009   #7

Vista Ult64, Win7600
 
 

Hello, try to install it using Compatibility Mode, I hope this helps.
Compatibility Mode
My System SpecsSystem Spec
29 Sep 2009   #8

Windows 7 Ultimate 64Bit
 
 

Anyone from here can guide me overcome this problem please~
My System SpecsSystem Spec
Reply

 Problems with webcam Crystal eye




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