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Windows 7: Sabrent USB 2.0 TV Tuner correct driver but not accepted by Win7 64bit

11 Mar 2012   #1
Queen nzinga

Windows 7 Ultimate x64
 
 
Sabrent USB 2.0 TV Tuner correct driver but not accepted by Win7 64bit

I have a Sabrent TV-USB20 and running Windows 7 Ultimate x64bit on my PC
installed the driver for my platform on Sabrent USA
all 3 options, tried one after another, I installed them on my computer, but still after this, the computer does not recognize the device.
I go to install manually through Add Hardware or device manager and Windows says that the driver is not compatible with windows 7 64bit (even when I'm installing driver for Windows 7).
Any suggestions???


My System SpecsSystem Spec
.
11 Mar 2012   #2
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi Queen nzinga, Have you tried these drivers ? TV-USB20, Windows Software and Driver Download It may be the drivers are not digitally signed, have a go at installing the Vista drivers Drivers - Install Vista Drivers on Windows 7
My System SpecsSystem Spec
11 Mar 2012   #3
Queen nzinga

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by pebbly View Post
Hi Queen nzinga, Have you tried these drivers ? TV-USB20, Windows Software and Driver Download It may be the drivers are not digitally signed, have a go at installing the Vista drivers
Thanks so much
I tried
followed step by step
and it still did not work,
even turned off my firewall
no avail


thanx for the idea
will keep at it
My System SpecsSystem Spec
.

11 Mar 2012   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Check out the Windows 7 Compatibility Center: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

If it confirms your device is not compatible with the 64-bit version of Windows 7, either try installing the driver in compatibility mode for an earlier version of Windows, or as a last resort, consider buying a TV tuner that is compatible with Windows 7.
My System SpecsSystem Spec
11 Mar 2012   #5
Queen nzinga

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
Check out the Windows 7 Compatibility Center: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

If it confirms your device is not compatible with the 64-bit version of Windows 7, either try installing the driver in compatibility mode for an earlier version of Windows, or as a last resort, consider buying a TV tuner that is compatible with Windows 7.
Hello Seavixen
thanks for the reply
the device is a Sabrent TV-USB20 tv tuner
Windows says it's compatible and Sabrent offers the drivers for my platform
however, when I try to install it manually the inf file is not recognized as a x64 bit program, I really don't think it's a problem with the driver since I have downloaded and tested about 10 different drivers from different sources including Sabrent website
My System SpecsSystem Spec
11 Mar 2012   #6
Queen nzinga

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
Check out the Windows 7 Compatibility Center: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

If it confirms your device is not compatible with the 64-bit version of Windows 7, either try installing the driver in compatibility mode for an earlier version of Windows, or as a last resort, consider buying a TV tuner that is compatible with Windows 7.
I rebooted and pressed F8 to remove the enforcement in case driver was not digitally signed, but tried with all drivers that I have (same driver, different sources), still the same response [The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems.]
My System SpecsSystem Spec
11 Mar 2012   #7
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Unfortunately, I don't have any other ideas other than contacting Sabrent to see if they can offer any insight to your problem.
My System SpecsSystem Spec
12 Mar 2012   #8
alphanumeric

Windows 10 Education 64 bit
 
 

Are they 64 bit drivers? There are 32 bit Windows drivers and 64 bit Windows drivers. You can't use 32 bit drivers on Windows 7 64 bit even if they are Windows 7 drivers.
My System SpecsSystem Spec
12 Mar 2012   #9
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by pebbly View Post
Hi Queen nzinga, Have you tried these drivers ? TV-USB20, Windows Software and Driver Download It may be the drivers are not digitally signed, have a go at installing the Vista drivers Drivers - Install Vista Drivers on Windows 7
Hi Queen nzinga Use these drivers TV-USB20 Driver for 2K, XP, Vista 32/64 bit
http://www.sabrent.com/drivers/TV-USB20-VISTA.rar

they have the .exe file so easy install for you
My System SpecsSystem Spec
12 Mar 2012   #10
Queen nzinga

Windows 7 Ultimate x64
 
 

Just so everyone is clear on what I have done, I have
downloaded all x64 drivers for win7 on Sabrent USA / Computer peripherals and accessories / Product support page
tried them individually one at a time
after nothing worked I did a system restore and followed the steps here given
I will try pebbly's suggestion and see what
My System SpecsSystem Spec
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 Sabrent USB 2.0 TV Tuner correct driver but not accepted by Win7 64bit




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