How do I block Driver Software Installation?  

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  1. Posts : 9
    Home Premium x64
       #1

    How do I block Driver Software Installation?


    Ok, I have spent a few days on this and I am about to take a sledge hammer to this laptop and just call it a day.

    Laptop =Dell Insipron m5010
    Windows 7 Home Premium

    Now I have two Mice, both Microsoft.

    Wired Comfort Mouse 4500
    and
    Wireless Mobile Mouse 3500.


    I spent over an hour on the phone with Microsofts tech support and the guy solved nothing. The wired one is hopeless it seems.
    We deleted all the drivers, re-installed the .inf, you name it.

    Now the wireless one has a glimmer of hope.

    If I plug it while the computer is off, it will work when I turn it on.
    The problem occurs after about a minute of logging in, the Driver Software Installation kicks in and causes my computer to freeze.

    It insists on installing, Microsoft Nano Transceiver 2.0.
    I do not want this to install!

    No matter what it comes up though.
    If Win7 Home had gpedit I could just block it, but it doesn't
    Thanks Microsoft
    I disabled automatic update, so at least now when I unplug it stops trying and doesnt freeze the computer, but I still can't use the mouse.

    If anyone has any ideas on how to completely block the Driver Software Installation thing, I would be forever grateful.
      My Computer


  2. Posts : 6,618
    W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
       #2

    Sorry, I don't know the answer to your problem...probably someone else does, but if I were to take a sledge hammer to anything, it wouldn't be the laptop, but the mice.

    The only reason that I'm posting this at all, is because it reminds me of a time, years ago, on a HP desktop problem, that HP handed me over to MS to solve. I called early in the morning, and spent the entire day, until the rep told me that it was closing time, and that someone would get back in touch with me in a couple of weeks. At that point, the computer had become completely unusable, and wouldn't even boot. Need I say that I returned to computer to where I bought it, and built one for myself, and I really resist calling tech support for MS or any other manufacturer. That is when I learned about forums such as this. They haven't solved all of my problems, but I have never found them a waste of time like I described. At first, I thought it was just my own ignorance that caused the problem, but later came to realize that it was just my ignorance that the rep took advantage of to spend the day on the time clock without really doing anything, except amusing himself by having me stand on my head.
      My Computer


  3. Posts : 4,161
    Windows 7 Pro-x64
       #3

    Check under System settings.
      My Computer


  4. Posts : 9
    Home Premium x64
    Thread Starter
       #4

    I did tech support for a mobile software company. I know how that works.
    Usually you are required to keep your call times to minimum that way you can assist more customers.
    For us it was between 5-12 minutes. All day calls usually end up actually getting you in trouble.

    I have never had a problem with either of these mice except on this computer... which is a dell.
    Dell... the name says it all.

    The comfort mouse 4500 actually replaced my Razor... thats how much I like it.
    I'm just super frustrated, I wouldn't actually take a sledge to it, id throw it in a fire... when the batteries explode it's awesome.
      My Computer


  5. Posts : 9
    Home Premium x64
    Thread Starter
       #5

    carwiz said:
    Check under System settings.
    I'll try that one, right now I have it on never.
    The problem with that is it still allows for one to happen =(
    either you use windows update, or it searches your computer

    ***
    Didn't solve anything =(
      My Computer


  6. Posts : 1,413
    Windows 7 Home Premium x64
       #6

    Why don't you just let it install and disable it from running in services?
      My Computer


  7. Posts : 9
    Home Premium x64
    Thread Starter
       #7

    James7679 said:
    Why don't you just let it install and disable it from running in services?
    I tried, several times. It just wont install.... It keeps failing or the computer will freeze before it finishes.

    If i plug it into one port it will trying installing it 3 times at once.... that always leads to the computer freezing.

    If it would just install I wouldn't mind, but apparently this laptop wants nothing to do with it.

    There has to be something wrong with the USB settings, but I can't figure out what.

    ***
    Disabling it in services does nothing, it still runs... That really made me upset.
    The service is disabled, yet it comes up any time I plug something in...
      My Computer


  8. Posts : 6,618
    W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
       #8

    Have you tried installing it in Safe Mode as administrator?
      My Computer


  9. Posts : 9
    Home Premium x64
    Thread Starter
       #9

    seekermeister said:
    Have you tried installing it in Safe Mode as administrator?
    I haven't done that. I'll try now. I don't see why that will make a difference as it is doing it anytime I plug any usb device in. But, worth a try. I'll report back in a few minutes
      My Computer


  10. Posts : 2,171
    Windows 7 Ultimate x64
       #10

    Just curious, have you checked the Dell webpage for your model to see what kind of hardware updates are available that you might've missed?
      My Computer


 
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