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Windows 7: Need Help with System Interrupts - GTX580


17 Apr 2012   #1

Windows 7 Ultimate x64
 
 
Need Help with System Interrupts - GTX580

I'm getting System Interrupts consistently when my GTX580 has to render 3d video while gaming. I traced the offending drivers with Latency Monitor and they are: nvlddmkm.sys, dxgkrnl.sys, usbport.sys, ataport.sys, hal.dll. There may be one or two others but those are the main culprits.

This occurs on a clean install of Windows 7 Ultimate 64 bit. I've updated all drivers for every hardware component and peripheral. Updated the Bios/chipsets. I've also tried every supposed "fix" I could find online. Nothing works.

I can get through 1 or 2 matches in Battlefield 3 with no hiccups, then at the start of the next match, system interrupts maxes one of my cores and I get severe framerate drops and audio stuttering. I can also play through one level of Crysis 2 on maxed settings, however, when the next level loads, system interrupts make the game unplayable. The GTX580 I have works GREAT, when it's working, but the fact that it works fine until a new map is loaded has me stumped.

The ONLY ways to fix the issue is to reboot or go into Device Manager and Disable the Gtx 580. This is NOT a solution. It only confirms that the card is the issue. I tried moving the card to another slot, thinking that it was a possible IRQ conflict, this did not solve the problem. I have the latest Nvidia drivers. Reverting to older drivers does not rectify the issue either.

I'm at my wits end here, somebody help! Do I need to RMA the card or is this a software/driver issue?

The card passes a stress test with OC Scanner with no artifacts and works great when there's no system interrupts so I'm leaning torwards it being a software issue.

System Specs:

HAF X RC-942-KKN1 RT
MB GIGABYTE|G1.ASSASSIN X58 LGA1366
VGA EVGA|015-P3-1582-AR GTX580
PSU ANTEC|1200W HCP-1200 RTL
CPU INTEL|CORE I7 980 3.33G
SSD 120G|INTEL SSDSC2MH120A2K5 (OS)
MEM 4Gx6|GSKIL F3-10666CL9T2-24GB (Overkill, I know.)
KEYBOARD I-ROCKS | KR-6820E-BK
MOUSE I-ROCKS| IR-7571L-BK RT
BD COMBO SAMSUNG | SH-B123L
WATER COOLER CORSAIR| CWCH100
SEAGATE 1TB HD

I have attached my DxDiag. Please look through it and help me fix this issue.

You'll probably notice that I'm running low on HD space. This has nothing to do with the issue, I'll be buying a new HD soon for more space. I've been having the system interrupts problem for about 6 months now and have since filled up my HDs.

THANK YOU FOR TAKING THE TIME TO HELP ME FIGURE THIS OUT!

GET BACK TO ME ASAP AND I CAN PROVIDE ALL OF THE INFO MIGHT NEED TO HELP ME FIX THIS PROBLEM!

Every thread I've seen online regarding System Interrupts just fizzles out with no REAL fix. It's frustrating, to say the least.



Attached Files
File Type: txt DxDiag1.txt (46.8 KB, 19 views)
My System SpecsSystem Spec
.

17 Apr 2012   #2

Win 8 Release candidate 8400
 
 

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.
My System SpecsSystem Spec
17 Apr 2012   #3

Windows 7 Ultimate x64
 
 

Here ya go.


Thank you for the quick reply!


Attached Files
File Type: zip errors.zip (94.5 KB, 28 views)
My System SpecsSystem Spec
.


17 Apr 2012   #4

Windows 7 Ultimate x64
 
 

I'll be checking back religiously in hopes that one of you can help me. Thanks again.
My System SpecsSystem Spec
18 Apr 2012   #5

Windows 7 Home Premium x64
 
 

I see that you have Bitdefender installed. This is a known cause of lag for some games and general BSODs. Also, there are A LOT of references to the trufos.dll failing to load. I would recommend uninstalling Bitdefender How to uninstall BitDefender

Then install Microsoft Security Essentials to see if the problem persists.

Also, a disc that you are using in your Optical drive is bad. If it's a burned disc, reburn it at a slower speed. If it's an original disc, get a replacement.

Actually, looking at this log, it looks like you may be in need of doing a clean install, it appears as though you have a lot of failing programs. Do you download a lot of torrents? Programs that are modified and uploaded online are notorious for causing system errors. Try uninstalling Bitdefender first to see if your problem persists.
My System SpecsSystem Spec
18 Apr 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by M0NARCH View Post
Here ya go.


Thank you for the quick reply!
Literally thousands of both of these type errors

"Apache server"?


Attached Thumbnails
Need Help with System Interrupts - GTX580-4-18-2012-3-38-32-pm.jpg   Need Help with System Interrupts - GTX580-4-18-2012-3-39-19-pm.jpg  
My System SpecsSystem Spec
18 Apr 2012   #7

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by M0NARCH View Post
Here ya go.


Thank you for the quick reply!
Literally thousands of both of these type errors

"Apache server"?
I was wondering about those as well. Do you have a clue zigzag? Is it an Apache server client?
My System SpecsSystem Spec
19 Apr 2012   #8

Windows 7 Ultimate x64
 
 

Okay, so I bought a new 1tb drive. Did a clean install of Windows 7 x64. Updated all drivers. Installed Crysis 2, just to see if I'd get interrupts. Nothing has changed, I still get the system interrupts. I'm stumped. It has to be a hardware issue right? Either faulty graphics card or power supply? Mobo?

This sucks. Any ideas?
I'm going to bed, I'll be back tomorrow and post a new dxdiag/event logs.
My System SpecsSystem Spec
19 Apr 2012   #9

Windows 7 Home Premium x64
 
 

Are you running ANY of the Gigabyte utilities that came with your mobo?

Do you have onboard video to test without your gpu installed?
My System SpecsSystem Spec
19 Apr 2012   #10

Windows 7 Ultimate x64
 
 

Ya I have on-board video. When the interrupts start, the only thing I've found that stops them dead in their tracks is disabling my GTX580 in device manager or restarting the computer.

In a bit I'll post a new dxdiag.
My System SpecsSystem Spec
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 Need Help with System Interrupts - GTX580




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