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Windows 7: Chipset drivers need updating?


01 May 2012   #1

Windows 7 x64 Pro
 
 
Chipset drivers need updating?

A couple years ago I had a PC custom built for me and have had intermittent problems - crashes - every few months (separated by months with no problems). I was recently told I should see if my chipset drivers are up to date. I have no idea how to do this. This refers to the motherboard chips? My PC has a GIGABYTE X58A-UD3R. (I know there are at least 2 revisions but I don't know which I have.) A utility I run (HWiNFO32) says I have the "Intel X58 (Tylersburg 36S) + ICH10R" chipset. How do I tell if I've got the latest drivers? Does the Window Update utility have access to these drivers and check for updates or is this something I'm supposed to do?


My System SpecsSystem Spec
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01 May 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

If you've had crashes it's possible you have minidump files, if you have those we can look at a complete dated list of your current drivers and point out any that may be old/bad.

The files would be found in c:\windows\minidump

If you zip them into a folder you should be able to upload/attach it here using the paperclip icon in the edit window.
My System SpecsSystem Spec
01 May 2012   #3

Windows 7 x64 Pro
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
If you've had crashes it's possible you have minidump files, if you have those we can look at a complete dated list of your current drivers and point out any that may be old/bad.
These "crashes" are actually power off/power on/reboot events - no dumps. And it looks like I've had no dumps for any reason since the last time I cleaned them out (several months ago). The jcgriff2 BSOD routine didn't find any as near as I can tell. It did find all my drivers, though. If someone could tell me how to identify the chipset drivers I should be able to take it from there.
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01 May 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Well if you insist that's your problem you have a x58 chipset, it's made by intel, and they should have drivers/inf for it in their download section.
My System SpecsSystem Spec
01 May 2012   #5
Microsoft MVP

Win 7 Ultimate x64
 
 

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01 May 2012   #6

Windows 7 x64 Pro
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Well if you insist that's your problem you have a x58 chipset, it's made by intel, and they should have drivers/inf for it in their download section.
Actually, I don't insist on anything about this problem. I asked for suggestions on the forum run by the place that built my PC and they suggested looking at the drivers since I don't have much to go on.

I've also asked a couple times on this forum's "Crashes and Debugging" section. I got good suggestions, but nothing uncovered the problem.
My System SpecsSystem Spec
01 May 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Run this tool that Stormy's link leads to:

Intel® Driver Update Utility

Takes about 1 minute flat. I just ran it myself. It says I am up to date.

Updating the chipset inf is like chicken soup--it can't hurt and might help. Keep your expectations in check.
My System SpecsSystem Spec
01 May 2012   #8

Windows 7 x64 Pro
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Hmm. It said my chipset driver version is "valid" which isn't exactly the same as "current". I'm going to pretend it's close enough.
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 Chipset drivers need updating?




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