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Windows 7: Dell touchpad driver


15 May 2012   #1

Windows vista 32bit
 
 
Dell touchpad driver

Hi,
My touch-pad does not work anymore, so i have tried several drivers from synaptics and so on. It gave me some results, but after some time, the touch-pad just went on and off completely random. After this, the touch-pad died, and has not worked since. I have tried drivers, drivers and more drivers. Nothing seems to be working. I'm able to go into "Dell touchpad" then when i try to push the "touchpad settings button" nothing happens - does not react at all. Hopefully someone can help me

Computer is Dell Xps 16
OS vista 32bit

My System SpecsSystem Spec
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15 May 2012   #2

Windows 7 Home Premium 64 bit
 
 

The only thing I'd tell you is look in the BIOS for touchpad options. Run Dell diagnostics by pressing F12 and booting with diagnostic partition. It may be able to test the touchpad so you can rule out windows problem or PC problem.

If not, it's dead and they'll need to replace your palmrest. If you have still under warranty you may have next day onsite or return to depot warranty. The former is better.
My System SpecsSystem Spec
13 Jun 2012   #3

Windows 7 Bit
 
 

Hi Tumsi,

I am Prasant from Dell Social Media Team. Install the Touchpad Driver for the issue that you are facing. Here is the link http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=PK13J&FileId=2731091131&productCode=studio-xps-16&urlProductCode=False. And also update the BIOS http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=R301708&FileId=2731117929&productCode=studio-xps-16&urlProductCode=False

Regards
DELL- Prasant
My System SpecsSystem Spec
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 Dell touchpad driver




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