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The driver for this device might be corrupted, or your system may be r
Hi,
I own a Dell latitude D820 laptop. It had been left on, and I noticed the screen was black so rebooted it. When it came back online I was no longer able to use the keyboard or built in touch pad. I was however able to use a wireless USB mouse and keyboard so I can use the laptop and get online with it. I checked device manager and it shows several items with errors including the DVD drive so I cannot reinstall windows. The error for each item is “The driver for this device might be corrupted, or your system may be running low on memory or other resources. (Code 3)”
It doesn’t even see the DVD drive in my computer. I did a little bit of research and found a site that suggested I am missing an important file called wdf01000. I did try and do a system restore, but the only restore point available was from midnight the night before and it didn’t fix the problem.
As a last resort I might attempt to locate an external USB DVD drive, but I’m hoping to not go in that direction if possible.
Running Windows 7 32 bit version.
Thanks!
Chuck