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#1
printer driver problem in Windows 7
I cannot install any of my HP printers to my laptop with Windows 7. I get the plug n play driver and it says install successful. When I try to add printer I get the message "unable to install printer. Some driver files are missing or incorrect. Reinstall the driver to try using the latest version." I have tried many times and have run diagnostics, but nothing works. I think it must be someting in Windows 7 is misconfigured, but I don't know what. Can someone help?