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Windows 7: Stutter & Drivers

13 Jun 2012   #1

Windows 7 Home Premium 64 bit
Stutter & Drivers

Looking for ways to solve stuttering while listening to streaming audio, discovered that when stuttering occurred, System CPU usage was above 20%. At 20 or below, no stutter, although DPC Latency Checker might show latency around 150-200.

Checked all drivers, etc, as suggested by DPC info box.

Finally, tried stopping all services related to WD. Western Digital's file management software seems to be the problem. I did stop every one of them and have had not stutter for approaching half an hour. Stuttering was occurring every minute or so, lasting a moment, or several.

This may not be the only problem, but so far so good, and I hope it helps.

My System SpecsSystem Spec

13 Jun 2012   #2

Windows 7 Home Premium 64 bit

Mark this up to wishful thinking. All of a sudden, the stuttering returned, even though latency doesn't usually show figures above 200.

I guess the driver problem is somewhere else--NOT WD Smartware.

Sorry. If anyone else comes up with a solution, I'd love to hear it, instead of the stinking stuttering.

EDIT: Still, as the System (NT Kernel & System) process hits 20 and goes up, usually to 25%, the stutter hits.

FURTHER OBSERVATION SHOWS THAT WD SMARTWARE restarted itself. I am changing it to manual start, and will report back.

Any ideas on this?
My System SpecsSystem Spec
13 Jun 2012   #3

Windows 7 Ultimate x64 SP1

The first thing I did with my WD external drive was to kill off Smartware.
My System SpecsSystem Spec

13 Jun 2012   #4

Windows 7 Home Premium 64 bit

When I first used it, under Vista, it worked fine. If it's the program I think was working, it would keep my files updated with every change, without my needing to do anything. I have docs I work on nearly every day and lots of changes. Most of the files are important, so keeping the latest changes would be helpful in recovering lost data in case of a HDD failure. I also found when I looked at removing WD Smartware that there were two versions in the installed programs list. I have now removed them and will try putting just one back to work to see if that will work properly. What issues did you have with the pgm?
My System SpecsSystem Spec
14 Jun 2012   #5

Windows 7 Ultimate x64 SP1

It married itself to the drive and ran all the time, and was difficult to remove. I prefer to have a choice in how I manage my data. I also didn't appreciate the partitioning and virtual drives it created.

If I wanted to keep my data backed up to an external drive, I'd just use SyncToy. For documents, though, I'd prefer something "in the cloud" like SkyDrive or Google Drive.
My System SpecsSystem Spec

 Stutter & Drivers

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