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Windows 7: Driver problem


16 Jun 2012   #1

Windows 7 64 bit home premium
 
 
Driver problem

Forgot login password. Had windows 7 removed and reinstalled. Now USB ports not working and wireless connection not working. HELP!

My System SpecsSystem Spec
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16 Jun 2012   #2

Windows 7 Ultimate x64 SP1 clean install
 
 

Hi Robbyl912 and welcome to Seven Forums!
Help us in helping you by filling your system specs.
See System Info - See Your System Specs
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16 Jun 2012   #3

Windows 7 home premium x64
 
 

Have you installed the drivers for those components?
Posting your spec in the fields provided would assist in pointing you to the correct ones.
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22 Jun 2012   #4

Windows 7 (XP, by Virtualization)
 
 

I agree with other respondents, in all likelihood this is a driver issue. However in defence of Windows 7 - it does install drivers for USB2 ports automatically. If on the other hand the offending port is USB3 (you can tell by looking at it - if it is Blue then it is USB3) you will need to install a 3rd party (manufacturers) driver to get it going. In the meantime just use your USB2 (black) port (assuming that you have one). Of course there is also a small possibility that your USB controller chip has been damaged. I have seen this on a desktop computer, and instead of trying to fix it (which isn't possible without a surface mount soldering unit, and some mad soldering skills!) I just installed a 3rd party PCI USB card. Unfortunately as you are using a laptop fixing a damaged USB port probably means returning the laptop to the manufacturer!
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 Driver problem




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