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Windows 7: Driver problem

16 Jun 2012   #1
Robbyl912

Windows 7 64 bit home premium
 
 
Driver problem

Forgot login password. Had windows 7 removed and reinstalled. Now USB ports not working and wireless connection not working. HELP!


My System SpecsSystem Spec
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16 Jun 2012   #2
CyberZeus

Windows 7 Ultimate x64 SP1 clean install
 
 

Hi Robbyl912 and welcome to Seven Forums!
Help us in helping you by filling your system specs.
See System Info - See Your System Specs
My System SpecsSystem Spec
16 Jun 2012   #3
cyclic

Windows 7 home premium x64
 
 

Have you installed the drivers for those components?
Posting your spec in the fields provided would assist in pointing you to the correct ones.
My System SpecsSystem Spec
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22 Jun 2012   #4
Mr Davo

Windows 7 (XP, by Virtualization)
 
 

I agree with other respondents, in all likelihood this is a driver issue. However in defence of Windows 7 - it does install drivers for USB2 ports automatically. If on the other hand the offending port is USB3 (you can tell by looking at it - if it is Blue then it is USB3) you will need to install a 3rd party (manufacturers) driver to get it going. In the meantime just use your USB2 (black) port (assuming that you have one). Of course there is also a small possibility that your USB controller chip has been damaged. I have seen this on a desktop computer, and instead of trying to fix it (which isn't possible without a surface mount soldering unit, and some mad soldering skills!) I just installed a 3rd party PCI USB card. Unfortunately as you are using a laptop fixing a damaged USB port probably means returning the laptop to the manufacturer!
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