I'm new to this forum and I would like to ask the following:
I have a HP Pavillion dv6950la (64 bits) that came with W vista home premium, and now I recently made a clean install of win 7 professional. With windows update I manage to upgrade some drivers
for my hardware to work on my laptop (the quick launch buttons doesn't work but I'll wait for HP to release them) And now my fingerprint reader doesn't work!
Here's what happened to me: With windows update, it came an upgrade from authentec that would surely fix the fingerprint reader with win 7, but it just installed a driver
that allowed the system to detect the fingerprint reader, and when I try to register a fingerprint with it. It opens a wizard in which tells me how to do it, and when I get to the step of passing my finger on the fingerprint reader, it just doesn't read!.
Here's what I tried:
1.-I tried the vista 64 driver from the HP site.
2.-I have tried to install the Windows 7 driver from authentec by the link given in this forum too, but still the problem remains unsolved.
Something that seems weird to me is that, in the HP site the official driver states that I have a AES1610 Authentec model. But with the windows update and the driver for Windows 7 it installs on the system for the AES2501A.
Any help? thanks in advance
Sorry for my english, I'm from Chile and it's very unlikely to find help in my language for now (most knowledge base sites are in english)