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Windows 7: USG Device Not Recognized Error when HTC Inspire Phone plugged


24 Jun 2012   #1

Vista 32
 
 
USG Device Not Recognized Error when HTC Inspire Phone plugged

Hello, I have tried everything I can without help to get my Windows 7 64 bit PC to reconize my HTC Inspire cell phone. What happens is when I plu it in to any USB port I get an pop up error "USG Device Not Recognized" and looking at my device manager/Serial Bus Controllers it says "Unknown Device". I uninstalled every controller and restarted PC and they re installed and still get the same error. I installed the HTC driver from their web site and still same error. Whats odd it doesn't work on this PC but works on my other laptop. How can I fix this?

Thanks!
Chad

My System SpecsSystem Spec
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25 Jun 2012   #2

win7 home premium-64bit-SP1-IE10
 
 

Hi Oxi
Visit this site and see if it can help with your problem

http://androidforums.com/inspire-4g-...t-pc-help.html
My System SpecsSystem Spec
25 Jun 2012   #3

Vista 32
 
 

Thanks for the link I will see if ITunes is installed "Which It might be".... Thanks!
My System SpecsSystem Spec
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30 Jun 2012   #4

Vista 32
 
 

Well that wasn't it... I didn't have any Itunes or anything associated with it on this PC. Any ideas?

Thanks,
Chad
My System SpecsSystem Spec
30 Jun 2012   #5

win7 home premium-64bit-SP1-IE10
 
 

Hi Chad
Maybe this site can give you an idea:

http://community.htc.com/na/htc-foru...449/42532.aspx
And don't forget the HTC SYNC

Downloading and installing HTC Sync
My System SpecsSystem Spec
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 USG Device Not Recognized Error when HTC Inspire Phone plugged




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