Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: can't install usb drivers

24 Jul 2012   #11
milo499

Window 7 Professional
 
 
USB Driver problem

Hi Loops ,

You have not mentioned where is that 140 GB data lying . Normally everybody keeps the data in a separate partition (D: partition ) If that is so , you will not loose any thing by loading the OS afresh. You can reformate the C: partition and load the OS.
Milo499


My System SpecsSystem Spec
.
24 Jul 2012   #12
milo499

Window 7 Professional
 
 
USB Driver problem

Hi, Loop,
inform , if your 140 GB Data is in D: partition or not. If so what is the hesitation in reloading the OS afresh, that will cause no data loss
milo499
My System SpecsSystem Spec
24 Jul 2012   #13
milo499

Window 7 Professional
 
 

Hi, Loop ,
This is my 3r reply. If your HDD is not partitioned in to C: & D: drive , you can do it by shrinking C: , releasing some space & make it as D: partition. Copy all your data to D:. Then go on with the task of loading the OS afresh.
If you do not know how to shrink C: partition let me know
Milo499
My System SpecsSystem Spec
.

23 Feb 2014   #14
danielf

Windows 7 Ultimate x64
 
 

I'm writing this post as the problem affects later Windows releases.

I don't exactly know which cache architecture lies behind these drivers, but I assume that they can be regenerated by installing a non-similar, but compatible driver instead of the one that cannot install.

My solution was to forcefully install a generic USB driver (shown in the compatible drivers' list) instead the one offered by default and/or manufactured by Intel. When the installation was successful, I immediately reverted to the driver manufactured by Intel. (The chipset package driver did not fail this time.)
My System SpecsSystem Spec
19 Nov 2015   #15
Sean Wang

Taipei ( 臺 北 縣 / 市 )
 
 

I am having the same problem here,
seen many posts saying deleting infcache.1
but Maran's procedures seems more detailed and it worked! and saved my day !!

i was about to re-install the whole system~ @O@

Quote   Quote: Originally Posted by DellMaranL View Post
Hi Loops,

My name is Maran and I work for the Social Media and Community Team at Dell.

With Regards to your issue you can try the steps mentioned below.

1. Boot the system to safe mode & check if the usb ports are working.
How to boot to safe mode. http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mode
Restart the system tap the F8 key repeatedly before windows screen.
The next screen that you would see is Advanced Boot Options, in the list of option using the up & down arrow key highlight safe mode and then press Enter.
Once system boots into safe mode check if the usb devices connected is working.

2. If the usb devices works fine in Safe mode. Then we need to un-install & re-install the USB drivers.
How to un-install & reinstall USB drives.
First disconnect all the usb Devices.
Right click my computer, select properties.
Next screen select Device manager, Once open device manager
Click on the > next to universal serial Bus controller.
Right click on USB root hub & delete it. (do the same for all the USB Root Hubís)
Restart the system & check if the USB devices work or not.

3. Even after all these steps if you are facing the same issue then try this last option.
1-Open my computer
2-Go to C:/Windows/System32/DriverStore
You will have a couple of folders and files.
You will have *.dat files and other file named: infcache.1
3- Right click every file (donít touch the folders!) and choose properties.
4- go to security tab
5- click Edit
6- choose your account and check the box: full control
7- Click ok.
8- Repeat to every file
9- Select all the files (*.dat and infcache.1)
10- Press shift+del
11- Press OK.
12- Now, go to C:Windows/System32/Driver Store/File Repository/
13- Search for folder named usbstor.inf
14- Open it (if you have more than one, choose the most recent)
15- Copy "usbstor.inf" and "usbstor.PNF"
16- Paste those two files to C:/Windows/inf
17- Reboot your pc and


if the issue is still not resolved, then you might have to re-install the operating system.

Regards,
Dell-Maran L
My System SpecsSystem Spec
Reply

 can't install usb drivers




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How to install device drivers during Windows7 install
During the installation process of W7 it is possible to load drivers, e.g. the downloaded SATA, LAN and Graphics drivers for a specific motherboard (MoBo ASUS P7P55D). However, these files are compressed zip files and Unzipping delivers a set of folders with in each a number of files. Which are...
Hardware & Devices
Cannot install driver / drivers missing on new install win7 ultimate
Hello, this is my first post on the forum, and I hope you can help me. I have recently been given an HP 6465b probook. It had been dropped and the hard drive had failed. I installed a new hdd and got a copy of Windows 7 ultimate x64. The install went well until I discovered I couldn't connect to...
Drivers
After fresh install, trying to install device drivers
I absolutely killed Windows 7 today. I don't know what I did, but nobody else uses the computer so.....:o I installed Windows 7 (dvd) and everything went smoothly. But there are no device drivers installed and I don't know where to get them or how to install them. I mean I am totally blank...
Installation & Setup
Drivers - Install Vista Drivers on Windows 7
How to Install Vista Drivers on Windows 7 Often, especially on 64 bit systems, Windows 7 will not install Vista drivers correctly first time, due to it not reporting itself properly. You end up with XP drivers that don't work. This tutorial will show you how to fix that. When the Drivers...
Tutorials
IDT Audio Drivers Won't Install - Win7x64, clean install
Hi all, I'm working on a re-install of all components following a complete corruption of the boot sector on my drive which could not be fixed with repairs. The last time I installed everything fresh, I had no issues. Between then and now, there have been no hardware changes on my system, but now...
Sound & Audio
How to install drivers?
Hi, I have lots of zip files with drivers I need for a netbook upgrade to Windows 7. How do I install these? Is it just follow the wizard or should I copy over the existing file? Sorry if this is a very basic question - just want to be 100% sure thanks
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App